Payment Operations Manager
3 days ago
We are seeking a highly skilled Payment Operations Manager to join our team at the University of California - Office of the President. As a key member of our Retirement Administration Service Center, you will be responsible for managing the operational effectiveness of our pension and retirement benefits programs.
Key Responsibilities- Lead operational effectiveness initiatives across the RASC, conducting root cause analysis and implementing business process improvement.
- Manage, plan and administer business controls functions, including performance and quality assurance metrics, reporting, training and development, and communication.
- Manages, through subordinate supervisors and technical leads, operational pension calculations and payments to retirees, which are diverse in scope and complexity.
- Deliver metrics and reporting, creating and maintaining communication channels to ensure appropriate stakeholders receive accurate performance data in a timely manner.
- Represent the Calculations and Payroll teams, and operational units of the RASC to liaise with key stakeholders and provide updates and presentations related to quality and performance management.
- Ability to effectively communicate verbally and in writing.
- Interpersonal skills and ability to work effectively across the organization at all levels; ability to interact with diverse populations.
- Client services oriented; good listening, critical thinking, and analytical skills.
- Knowledge and understanding of internal control practices and their impact on protecting University resources.
- Requires advanced knowledge of payroll processing, manual calculations, and payroll best practices, for large volume payroll.
- Experience with pension plan systems, calculations or payments.
- Minimum of 5 years leading, supervising or managing people.
- Bachelors degree in Finance, Accounting or equivalent experience / training.
- Certification in related field highly desired (CPA, CPP).
We offer a comprehensive benefits package, including salary range of $140,000 - $170,000, and full salary range of $101,300 - $192,300. For information on the benefits package, please visit: Benefits of Belonging.
How to ApplyPlease be prepared to attach a cover letter and resume with your application. The first review date for this job is July 31, 2024. The position will be open until filled.
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