Banquet Operations Manager
2 weeks ago
As a Banquet Manager at Marriott, you will be responsible for directing and motivating a team to provide exceptional service to our guests. You will monitor and control financial and administrative responsibilities, including asset protection, and provide clear and concise communications to all stakeholders.
Key Responsibilities- Manage banquet operations, including supply needs, laws, and regulations
- Understand the impact of banquet operations on overall event success and manage activities to maximize customer satisfaction
- Adhere to and reinforce all standards, policies, and procedures
- Manage departmental inventories and maintain equipment
- Schedule banquet service staff to forecast and service standards, while maximizing profits
- Assist team in developing lasting relationships with groups to retain business and increase growth
- Participate in and lead banquet teams, setting goals and delegating tasks to improve departmental performance
- Act as a liaison to the kitchen staff and lead shifts, actively participating in the servicing of events
- Ensure and provide exceptional customer service, setting a positive example for guest relations and empowering employees to provide excellent service
- High school diploma or GED; 2 years experience in event management, food and beverage, or related professional area
- Strong leadership and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of laws and regulations related to events
Marriott offers a competitive salary range of $73,000 to $93,000 annually, as well as a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, and other benefits and incentives.
Marriott is an equal opportunity employer and is committed to non-discrimination on any protected basis.
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