Customer Experience Manager

3 days ago


Columbia, Maryland, United States Hand and Stone Massage and Facial Spa Full time
Sales Associate Opportunity
Are you a motivated and results-driven individual looking for a new challenge? Do you have a passion for connecting with people and providing exceptional customer service? If so, we may have the perfect opportunity for you as a Sales Associate at Hand & Stone Massage and Facial Spa.

As a Sales Associate, you will be responsible for successfully achieving all performance-based goals set by your manager and the company, including Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales. You will also be expected to provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management.

We offer a competitive compensation package that includes an estimated hourly rate of $15.00 - $18.00 per hour, plus opportunities for professional growth and development. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate.

This role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. We have both FULL TIME and PART TIME hours available.

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