Customer Experience Manager
3 days ago
Are you a motivated and results-driven individual looking for a new challenge? Do you have a passion for connecting with people and providing exceptional customer service? If so, we may have the perfect opportunity for you as a Sales Associate at Hand & Stone Massage and Facial Spa.
As a Sales Associate, you will be responsible for successfully achieving all performance-based goals set by your manager and the company, including Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales. You will also be expected to provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management.
We offer a competitive compensation package that includes an estimated hourly rate of $15.00 - $18.00 per hour, plus opportunities for professional growth and development. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate.
This role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. We have both FULL TIME and PART TIME hours available.
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Customer Experience Manager
4 weeks ago
Columbia, Maryland, United States Lucky Brand Jeans Full timeAbout Lucky Brand JeansLucky Brand Jeans is a leading apparel retailer dedicated to delivering exceptional customer experiences. Our commitment to excellence extends from our products to our team members, and we're seeking a talented Customer Experience Manager to join our team.Job Summary:We are seeking a highly motivated and experienced Customer Experience...
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Customer Experience Manager
2 weeks ago
Columbia, Maryland, United States Columbia Association Full timeColumbia Association, a leading community-focused organization in Howard County, Maryland, seeks an exceptional Customer Experience Manager. This critical role ensures the front desk delivers outstanding member experiences. Reporting to the club leader, you will oversee a team of up to 30 staff members across multiple shifts and days. The ideal candidate...
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Customer Experience Coordinator
5 days ago
Columbia, Maryland, United States DCM Management Full timeAbout DCM Management">We are dedicated to delivering exceptional consumer experiences. As a Customer Support Representative, you will play a crucial role in meeting and exceeding sales goals while fostering long-term relationships with clients' customers.">Key Responsibilities:">">Provide expert product knowledge to customers, answering questions and...
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Customer Experience Specialist
3 days ago
Columbia, Maryland, United States Lennar Full timeCustomer Experience Specialist PositionLennar is a leader in the homebuilding industry, dedicated to creating an extraordinary experience for our homeowners, communities, and associates. As a Customer Experience Specialist, you will play a key role in our Sales & Marketing team, ensuring a positive experience for customers throughout the sales process.Your...
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Customer Experience Specialist
2 weeks ago
Columbia, Maryland, United States Chico's FAS Full time**Job Title:** Fashion Store Sales Professional**Job Type:** Part-time**Location:** 3297 The Mall in Columbia**About Us:** Chico's FAS is a leading fashion retailer offering high-quality clothing and accessories for women.**Job Summary:** We are seeking a skilled Sales Associate to join our team at The Mall in Columbia. As a Sales Associate, you will be...
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Customer Experience Specialist
1 week ago
Columbia, Maryland, United States Sofive Full timeAbout Sofive Soccer CentersSofive Soccer Centers is a modern sport complex dedicated to providing an exceptional experience to our customers. We combine top-notch facilities with outstanding service, making us a leader in the soccer industry.Job Title: Service RepresentativeThis role is responsible for delivering quality service and administrative support to...
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Customer Experience Host
2 weeks ago
Columbia, Maryland, United States Maggiano's Full timeMaggiano's invites you to apply for the position of Customer Experience Host, where you'll have the opportunity to craft unforgettable experiences for our guests. In this role, you'll be the first point of contact for many visitors, setting the tone for a wonderful dining experience.Your key responsibilities will include:Welcoming guests with a genuine smile...
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Customer Experience Lead
3 days ago
Columbia, Maryland, United States NVR Full timeCustomer Experience LeadWe are seeking a talented Customer Experience Lead to join our team. In this role, you will be responsible for delivering exceptional customer experiences, ensuring high levels of satisfaction and loyalty among our homebuying customers.Key AccountabilitiesDevelop and implement strategies to enhance customer engagement and...
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Customer Experience Representative
3 days ago
Columbia, Maryland, United States Sleep Number Full timeJob SummarySleep Number is seeking a Customer Experience Representative to join our team. The successful candidate will be responsible for providing an exceptional customer experience, building relationships with customers, and driving sales growth through effective sales strategies.The ideal candidate will have excellent communication skills, a strong...
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Customer Experience Representative
4 weeks ago
Columbia, Maryland, United States Curaleaf Full timeAbout Curaleaf:We are a professional retail company that operates in a fast-paced environment. Our ideal candidate will have excellent customer service skills and be able to work effectively in a team setting.Job Description:As a Customer Experience Representative, you will be responsible for driving sales and using the point-of-sale system to track...
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Customer Experience Specialist
1 week ago
Columbia, Maryland, United States FASTSIGNS #131101 Full timeSalary and BenefitsThe estimated annual salary for this position is around $55,000 to $70,000, depending on location and experience. As a FASTSIGNS Customer Service Representative, you will be eligible for our comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.
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Sales Professional
4 weeks ago
Columbia, Maryland, United States Hand & Stone - FGG Spas Full timeAbout the RoleWe are seeking a skilled Sales Associate to join our front desk team at Hand & Stone Columbia - Dobbin Center. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.ResponsibilitiesProvide outstanding customer service to clients, including answering phone calls,...
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Customer Experience Partner
2 weeks ago
Columbia, Maryland, United States Knitwell Group Full timeAbout the RoleWe're looking for a highly motivated Sales Associate to join our team at LOFT in Columbia, MD. As a Sales Associate, you will be responsible for creating personalized customer experiences, sharing product knowledge, and upholding high visual and operational standards.Key ResponsibilitiesDevelop strong relationships with customers, understanding...
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Veterinary Client Experience Manager
2 weeks ago
Columbia, Maryland, United States Banfield Full timeJob Title: Veterinary Client Experience ManagerWe are looking for a motivated and customer-focused Veterinary Client Experience Manager to lead our client service efforts. As a key member of our team, you will play a critical role in delivering exceptional experiences for pet owners and their pets.About the Role:Manage the flow of clients and pets through...
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Customer Experience Representative
3 days ago
Columbia, Maryland, United States Buffalo Wild Wings Full timeAbout Buffalo Wild Wings">At Buffalo Wild Wings, we're more than just a sports bar. We're a place where people come together to share in the excitement of the game and create unforgettable moments.As a cashier at our restaurant, you'll be at the heart of this experience, greeting guests and providing top-notch service that leaves a lasting impression.We...
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Customer Relationship Manager
4 days ago
Columbia, Maryland, United States Juan Claros - State Farm Agent Full timeJob Title: Customer Relationship ManagerEstimated Salary: $45,000 - $60,000 per yearAbout Juan Claros - State Farm AgentWe are committed to delivering exceptional service to our customers. As a Customer Relationship Manager, you will be responsible for building and maintaining strong relationships with our customers.Salary and BenefitsThe successful...
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Operations Director for Customer Experience
4 weeks ago
Columbia, Maryland, United States Comcast Full timeAbout ComcastComcast is a leader in the media and technology industry, delivering innovative products and services to millions of customers worldwide. Our company is at the forefront of change, driven by our passionate team who bring cutting-edge solutions to life.Job OverviewThis Operations Director role plays a crucial part in driving customer satisfaction...
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Curaleaf Customer Experience Representative
2 weeks ago
Columbia, Maryland, United States Curaleaf Full timeAbout the PositionAs a Store Associate, you will represent Curaleaf as a brand ambassador by providing top-notch customer service and educating guests on our products. You will be the first point of contact for our guests, ensuring they have a great experience during each visit.ResponsibilitiesDrive sales and use the point-of-sale system to track merchandise...
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Customer Service Manager
3 weeks ago
Columbia, Maryland, United States Howard County Library System Full timeJob SummaryWe are seeking a Customer Service Manager to lead our team at the Howard County Library System's Central Branch. This role involves overseeing the work of on-call shelvers and volunteers, providing exceptional customer service, and collaborating with department and branch leadership to drive community-driven initiatives.
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Columbia, Maryland, United States Serco North America Full timeAt Serco North America, we're seeking a highly skilled Acquisition Management Expert to join our team in Maryland. This critical role involves working closely with our government customer to deliver business expertise and support the US Government on a long-term contract.We're looking for an individual with 12 years of demonstrated combined experience in DoD...