Customer Experience Manager

13 hours ago


Columbia, Maryland, United States Columbia Association Full time

Columbia Association, a leading community-focused organization in Howard County, Maryland, seeks an exceptional Customer Experience Manager. This critical role ensures the front desk delivers outstanding member experiences. Reporting to the club leader, you will oversee a team of up to 30 staff members across multiple shifts and days. The ideal candidate possesses extensive customer service experience and proven management skills.

The annual salary range for this position is $53,000 to $58,000. As a valued employee, you can enjoy a free Fit & Play membership, Wellness benefits with perks, and paid leave, depending on your employment status. Columbia Association values diversity and promotes equal opportunities for all qualified individuals.



  • Columbia, Maryland, United States Lucky Brand Jeans Full time

    About Lucky Brand JeansLucky Brand Jeans is a leading apparel retailer dedicated to delivering exceptional customer experiences. Our commitment to excellence extends from our products to our team members, and we're seeking a talented Customer Experience Manager to join our team.Job Summary:We are seeking a highly motivated and experienced Customer Experience...


  • Columbia, Maryland, United States Chico's FAS Full time

    **Job Title:** Fashion Store Sales Professional**Job Type:** Part-time**Location:** 3297 The Mall in Columbia**About Us:** Chico's FAS is a leading fashion retailer offering high-quality clothing and accessories for women.**Job Summary:** We are seeking a skilled Sales Associate to join our team at The Mall in Columbia. As a Sales Associate, you will be...


  • Columbia, Maryland, United States Maggiano's Full time

    Maggiano's invites you to apply for the position of Customer Experience Host, where you'll have the opportunity to craft unforgettable experiences for our guests. In this role, you'll be the first point of contact for many visitors, setting the tone for a wonderful dining experience.Your key responsibilities will include:Welcoming guests with a genuine smile...


  • Columbia, Maryland, United States Curaleaf Full time

    About Curaleaf:We are a professional retail company that operates in a fast-paced environment. Our ideal candidate will have excellent customer service skills and be able to work effectively in a team setting.Job Description:As a Customer Experience Representative, you will be responsible for driving sales and using the point-of-sale system to track...

  • Sales Professional

    2 weeks ago


    Columbia, Maryland, United States Hand & Stone - FGG Spas Full time

    About the RoleWe are seeking a skilled Sales Associate to join our front desk team at Hand & Stone Columbia - Dobbin Center. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.ResponsibilitiesProvide outstanding customer service to clients, including answering phone calls,...


  • Columbia, Maryland, United States Knitwell Group Full time

    About the RoleWe're looking for a highly motivated Sales Associate to join our team at LOFT in Columbia, MD. As a Sales Associate, you will be responsible for creating personalized customer experiences, sharing product knowledge, and upholding high visual and operational standards.Key ResponsibilitiesDevelop strong relationships with customers, understanding...


  • Columbia, Maryland, United States Banfield Full time

    Job Title: Veterinary Client Experience ManagerWe are looking for a motivated and customer-focused Veterinary Client Experience Manager to lead our client service efforts. As a key member of our team, you will play a critical role in delivering exceptional experiences for pet owners and their pets.About the Role:Manage the flow of clients and pets through...


  • Columbia, Maryland, United States Comcast Full time

    About ComcastComcast is a leader in the media and technology industry, delivering innovative products and services to millions of customers worldwide. Our company is at the forefront of change, driven by our passionate team who bring cutting-edge solutions to life.Job OverviewThis Operations Director role plays a crucial part in driving customer satisfaction...


  • Columbia, Maryland, United States Curaleaf Full time

    About the PositionAs a Store Associate, you will represent Curaleaf as a brand ambassador by providing top-notch customer service and educating guests on our products. You will be the first point of contact for our guests, ensuring they have a great experience during each visit.ResponsibilitiesDrive sales and use the point-of-sale system to track merchandise...


  • Columbia, Maryland, United States Howard County Library System Full time

    Job SummaryWe are seeking a Customer Service Manager to lead our team at the Howard County Library System's Central Branch. This role involves overseeing the work of on-call shelvers and volunteers, providing exceptional customer service, and collaborating with department and branch leadership to drive community-driven initiatives.


  • Columbia, Maryland, United States Serco North America Full time

    At Serco North America, we're seeking a highly skilled Acquisition Management Expert to join our team in Maryland. This critical role involves working closely with our government customer to deliver business expertise and support the US Government on a long-term contract.We're looking for an individual with 12 years of demonstrated combined experience in DoD...


  • Columbia, Maryland, United States Under Armour Full time

    Job DescriptionThe Sales Associate contributes to store sales and KPI targets by modeling brand values to provide athletes a unique experience when visiting Under Armour. This role reports to the Store Manager and is responsible for execution of routine duties to support store operations. The Sales Associate will assume the Stock Specialist responsibilities...


  • Columbia, Maryland, United States Main Event Entertainment Full time

    Job OverviewMain Event Entertainment is a dynamic entertainment venue that offers an immersive gaming experience. We're seeking a highly motivated and tech-savvy Games Attendant to join our team.About the RoleThis role involves creating unforgettable experiences for our guests by providing exceptional customer service, maintaining high standards of...


  • Columbia, Maryland, United States Showcase Inc Full time

    Are you passionate about staying ahead of the curve when it comes to retail trends? Do you enjoy working with customers to find the perfect product? As a Sales and Experience Coordinator at Showcase Inc, you'll have the opportunity to do just that!With a strong focus on emerging trends in health, beauty, home, and toys, we're the world's largest retailer of...


  • Columbia, Maryland, United States Westlake Hardware Full time

    Job DescriptionWe are seeking a Customer Service Representative to join our team at Westlake Ace Hardware in Columbia, MD. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, answering product questions, and resolving customer issues in a friendly and professional manner.ResponsibilitiesProvide...


  • Columbia, Maryland, United States Walden University Full time

    About This OpportunityWe are seeking an experienced Event Management Professional to join our Academic Affairs Team at Walden University. As an Elite Student Experience Coordinator, you will play a crucial role in developing and executing events that foster a sense of belonging among our students.


  • Columbia, Maryland, United States Oracle Full time

    About OracleAs a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.Our Commitment to InclusionWe're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. When everyone's voice is heard,...


  • Columbia, Maryland, United States Chico's Full time

    About Our CompanyWe are a customer-obsessed, innovative retail company with a strong culture. We believe in providing an exceptional shopping experience for our customers.">Job DescriptionThe Sales Associate is responsible for promoting a customer-focused sales culture, ensuring a great customer experience, and maintaining high standards of merchandise...


  • Columbia, Maryland, United States Forever 21 Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at Forever 21. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a positive store environment.Key ResponsibilitiesProvide outstanding...


  • Columbia, Maryland, United States AlienVault Full time

    Job SummaryWe are seeking an ambitious and results-driven Customer Engagement Specialist to join our team. As a key member of our sales team, you will be responsible for engaging with our customers, building rapport, and driving sales growth.You will work a flexible schedule, including evenings and weekends, to ensure we are available to our customers when...