Orthodontics Patient Coordinator

2 months ago


Bayonne, New Jersey, United States Great Expressions Dental Centers Full time

About the Role:

We are seeking a highly skilled and customer-focused Orthodontics Patient Coordinator to join our team at Great Expressions Dental Centers. As a key member of our front office team, you will be responsible for providing exceptional patient service, ensuring a smooth and efficient patient experience, and maintaining accurate patient records.

Key Responsibilities:

  • Provide a warm and welcoming experience for patients, ensuring their comfort and satisfaction throughout their visit.
  • Schedule appointments and manage patient records, ensuring accurate and up-to-date information.
  • Communicate effectively with patients, colleagues, and third-party stakeholders to ensure seamless coordination and resolution of patient needs.
  • Process patient payments, manage insurance claims, and maintain accurate financial records.
  • Collaborate with dental staff to ensure efficient patient flow and optimal scheduling.
  • Maintain a clean and organized reception area, ensuring a positive and professional environment for patients and staff.

Requirements:

  • At least 1 year of experience in a dental office or customer service role.
  • Proven ability to provide exceptional patient service and maintain accurate records.
  • Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Proficient in using dental practice management software and general office applications.
  • Knowledge of dental terminology and procedures is a plus.

About Great Expressions Dental Centers:

At Great Expressions, we are committed to delivering exceptional patient care and experiences. We are a dynamic and growing dental practice, dedicated to innovation and excellence in all aspects of our business. If you are a motivated and customer-focused individual who is passionate about delivering outstanding patient service, we encourage you to apply for this exciting opportunity.



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