Patient Care Coordinator
10 hours ago
We are seeking a highly skilled and organized Patient Care Coordinator to join our team at Great Expressions Dental Centers. As a Patient Care Coordinator, you will be the first point of contact for patients visiting our dental office, providing exceptional customer service and ensuring a positive patient experience.
Key Responsibilities- Provide a warm and friendly welcome to patients as they arrive at the dental office.
- Ensure a comfortable and inviting waiting area for patients.
- Maintain a professional and courteous demeanor when interacting with patients.
- Schedule appointments for patients, considering their preferences and the availability of dental staff.
- Confirm and remind patients about upcoming appointments via phone or other communication channels.
- Coordinate with dental staff to manage the appointment calendar efficiently.
- Collect and update patient information accurately, including personal details and medical history.
- Create and maintain patient records in the dental practice management system.
- Ensure patient records are kept confidential and comply with privacy regulations.
- Verify and update patient insurance information.
- Calculate and collect co-pays, deductibles, and other payments from patients.
- Process insurance claims and coordinate with insurance providers for billing inquiries or issues.
- Respond to patient inquiries via phone, email, or in person, providing information about dental services, appointment availability, and general practice policies.
- Provide clear instructions to patients regarding pre-appointment preparations, forms, and paperwork.
- Maintain the cleanliness and organization of the reception area. Coordinate with dental staff to ensure a smooth patient flow and optimize scheduling efficiency.
- Communicate effectively with dental hygienists, assistants, and dentists regarding patient arrivals, emergencies, or changes in scheduling.
- At least 1 year of dental office experience.
- High school diploma or equivalent.
- Additional education or certification in healthcare administration or related field is a plus.
- Proven experience as a receptionist or in a customer service role, preferably in a dental or healthcare setting.
- Excellent interpersonal and communication skills to interact with patients, colleagues, and third-party stakeholders.
- Proficient in using dental practice management software and general office applications (e.g., MS Office, email, appointment scheduling systems).
- Strong organizational and multitasking abilities to handle multiple priorities in a fast-paced environment.
- Attention to detail and accuracy in maintaining patient records and managing financial transactions.
- Knowledge of dental terminology, procedures, and insurance processes is desirable.
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Patient Care Coordinator
4 hours ago
Bayonne, New Jersey, United States CarePoint Health Full timeAbout Us: CarePoint Health is a leading healthcare provider in New Jersey, comprising three hospitals: Christ Hospital in Jersey City, Hoboken University Medical Center, and Bayonne Medical Center. Our organization has a long history of delivering high-quality care to the community, with a strong focus on patient-centered care. We pride ourselves on our...
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Patient Care Coordinator
1 week ago
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Patient Care Coordinator
1 week ago
Bayonne, New Jersey, United States CarePoint Health System Full timeAbout UsCarePoint Health System is a leading healthcare provider in New Jersey, comprising three hospitals: Christ Hospital, Hoboken University Medical Center, and Bayonne Medical Center. Our system is dedicated to delivering high-quality patient care and promoting health education and disease management.Our MissionWe strive to provide a patient-focused...
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Orthodontics Patient Coordinator
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Orthodontics Patient Coordinator
7 days ago
Bayonne, New Jersey, United States Great Expressions Dental Centers Full timeAbout the Role:We are seeking a highly skilled and customer-focused Orthodontics Patient Coordinator to join our team at Great Expressions Dental Centers. As a key member of our front office team, you will be responsible for providing exceptional patient service, ensuring a smooth and efficient patient experience, and maintaining accurate patient records.Key...
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Bayonne, New Jersey, United States CarePoint Health Full timeAbout CarePoint HealthCarePoint Health stands as a prominent healthcare system in New Jersey, comprising three esteemed hospitals: Christ Hospital in Jersey City, Hoboken University Medical Center, and Bayonne Medical Center. By uniting these facilities, CarePoint delivers comprehensive, coordinated care through an integrated network of medical services and...
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Bayonne, New Jersey, United States CarePoint Health Full timeAbout CarePoint HealthCarePoint Health stands as a premier healthcare system in New Jersey, comprising three esteemed hospitals: Christ Hospital in Jersey City, Hoboken University Medical Center, and Bayonne Medical Center. By uniting these facilities, CarePoint offers comprehensive, coordinated care through an integrated network of medical services and...
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