Housing Case Manager

1 day ago


New York, New York, United States City of New York Full time
Job Summary

We are seeking a highly skilled and detail-oriented Housing Assistant to join our team at the City of New York. As a Housing Assistant, you will play a critical role in supporting the housing management process, ensuring that applicants and tenants receive fair and efficient service.

Key Responsibilities
  • Conduct interviews with applicants and tenants to gather information and determine eligibility for public housing.
  • Evaluate documentation and verify income, residency, and other relevant information to make informed decisions.
  • Access and utilize various electronic systems, including Siebel, ACRIS, and EIV, to gather and verify information.
  • Work with applicants and tenants who may have limited or no English proficiency, providing language support as needed.
  • Conduct landlord contacts and gather information to support the housing management process.
  • Process development selection choices and conduct criminal background checks as required.
Requirements

To be successful in this role, you will need a baccalaureate degree from an accredited college or an associate degree with relevant experience. You must also have excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.

We are an equal opportunity employer committed to diversity and inclusion. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.


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