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Salaried Catering Manager Trainee Position
1 month ago
Buehler Food Markets is seeking a highly motivated and experienced Salaried Catering Manager Trainee to join our team. As a key member of our management team, you will be responsible for the day-to-day operation of the Catering Department at your assigned location.
Key Responsibilities- Manage top-line catering sales and bottom-line profitability of the Catering Department.
- Lead and develop a high-performing Catering team, focusing on exceptional customer service and employee relations.
- Work collaboratively with the Catering Director, Food Service Manager, and larger Food Service Team to develop and deliver innovative catering offerings.
- Align staffing with operational needs, ensuring effective use of Catering labor.
- Proactively promote catering services to potential customers through various marketing methods and sales techniques.
- Act as the Catering customer's advocate, ensuring their events are 'special' by meeting and exceeding expectations.
- Organize custom orders and full-service events, utilizing effective communication, record-keeping, and follow-through.
- Assist with food preparation for catered events and high-volume periods as needed.
- Upsell Buehler's Floral, Bakery, and Beer and Wine Departments to improve total store sales and provide a one-stop 'event' shop.
- Follow up with customers after events to ensure satisfaction and gather feedback.
- Previous management experience or familiarity with catering operations.
- Able to work flexible schedules, including days, evenings, and weekends.
- Ability to manage stress and maintain composure in busy situations.
- Strong communication and interpersonal skills.
- Knowledge of federal and state labor laws, as well as Buehler's personnel policies and procedures.
Buehler Food Markets is an employee-owned chain of 13 grocery stores in northeast Ohio. We value our employees and offer a range of benefits, including weekly pay, flexible scheduling, and opportunities for career advancement.