ERP Implementation Specialist

24 hours ago

Medina, Ohio, United States BS&A Full time
Job Overview

BS&A Software, a leading provider of market-proven technology solutions, is seeking an experienced ERP Implementation Specialist to join our growing Implementation Team. This role will play a key part in the successful implementation of our cloud-based ERP software in local governments and utility districts across the country.

Responsibilities
  • We are looking for a highly skilled professional to lead the Discovery, Design, and Configuration phases of customer implementations, ensuring seamless integration with our ERP system.
  • The ideal candidate will have excellent analytical skills, able to define, analyze, and interpret customer business needs and procedures, aligning them with project objectives.
  • This role involves mapping customers' existing business processes and legacy system data to our ERP system, identifying and documenting technical prerequisites for specific software design/development.
  • A strong communicator with outstanding customer support skills is required to deliver exceptional service and address client concerns throughout the implementation process.
  • Collaboration with various team members, including Project Managers, Data Conversion specialists, and Implementation & Training experts is essential.
Requirements
  • A Bachelor's degree in Business, Accounting/Finance, Information Systems, or equivalent work experience.
  • Minimum 3 years' experience in hands-on implementation of complex SaaS ERP systems, preferably in GovTech/Municipalities.
  • Domain knowledge in one or more areas of ERP systems, such as Core Financials or HRMS/Payroll, is highly desirable.
  • A keen eye for detail, ability to identify potential issues in customer configuration and/or data conversion, is essential.
  • Technical proficiency in Excel, basic SQL scripting, etc., is preferred.
  • Strong communication and interpersonal skills, with the ability to simplify technical aspects for non-technical users.
  • An ability to manage stress and anxiety levels in fast-paced environments, work independently, and meet deadlines is crucial.
  • A valid driver's license is required for occasional travel to customer sites (up to 25%).
Compensation and Benefits
  • A competitive salary: $80,000 - $110,000 per year, based on location and experience.
  • Health Insurance – Employer-paid premium.
  • Health Savings Plan – Employer contributes 75%.
  • Dental Insurance – Employer-paid premium.
  • Vision Insurance – Employer-paid premium.
  • Retirement – 401(k) – Employer-paid.
  • Retirement – 401(k) – Employer matches 50% of team member contribution.
  • Paid Parental Leave.
  • Disability Insurance – Employer-paid premium.
  • Life Insurance – Employer-paid premium.
  • Generous PTO and Holiday Time.
  • Company-sponsored events.

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