Customer Service Representative

11 hours ago

Tustin, California, United States Whole Foods Market IP, L.P. Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our Front-End team as a Cashier Team Member at Whole Foods Market. As a key member of our team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Cash Handling: Operate a cash register, handle customer transactions, and maintain accurate cash handling procedures.
  • Store Maintenance: Maintain a clean and organized store environment, including the Front-End area, by restocking shelves, sweeping and mopping floors, and disposing of trash.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals, resolve customer issues, and maintain a positive store atmosphere.
  • Adaptability: Be flexible and adaptable in a fast-paced retail environment, with the ability to multitask and prioritize tasks effectively.
Requirements
  • Communication Skills: Possess excellent communication skills, with the ability to effectively communicate with customers, team members, and management.
  • Math Skills: Possess basic math skills, with the ability to accurately handle cash and operate a cash register.
  • Teamwork: Demonstrate a strong ability to work collaboratively with others, with a positive and supportive attitude.
  • Adaptability: Be flexible and adaptable in a fast-paced retail environment, with the ability to multitask and prioritize tasks effectively.
Physical Requirements
  • Lifting: Ability to lift up to 50 pounds, with frequent lifting and carrying of objects.
  • Standing: Ability to stand for long periods of time, with frequent walking and moving around the store.
  • Reaching: Ability to reach overhead, bend, and twist to perform tasks.
Benefits

Whole Foods Market offers a competitive compensation package, including a base rate of $25.40 per hour, commensurate with experience. Additionally, we offer a comprehensive benefits package, including health insurance, retirement plan benefits, and paid time off.

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