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Customer Service Representative

2 months ago


Tustin, California, United States The UPS Store #0026 Full time
Job Description

The Customer Service Associate delivers exceptional customer service to all retail customers by receiving and processing packages for courier shipment and operating various business equipment. The Associate expertly advises our valued customers by providing accurate information on our array of products and services, and exhibits confidence by knowing best practices related to the industry.

Key Responsibilities:

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, team members, and leadership
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

Requirements:

  • Strong computer skills, including Microsoft Office and Adobe Suites
  • High school diploma or GED required
  • Prompt, reliable, and responsible
  • Weekend availability is a must
  • Strong communication skills
  • Able to lift 50 pounds

Benefits:

  • Medical Insurance
  • Flexible Schedule and Daytime hours
  • Uniforms Provided
  • Advancement Opportunities
  • Monthly Sales Incentives