Client Engagement Specialist
5 days ago
Bank of America is dedicated to helping make financial lives better through the power of every connection. Our company is guided by a common purpose to drive Responsible Growth, which is reflected in our business practices and employee policies. As a Relationship Banker, you will play a critical role in delivering exceptional client experiences and growing our business while adhering to all applicable laws and regulations.
Compensation and Benefits
The estimated hourly pay for this role is $24.00 - $25.96, based on experience, education, and skill set. The position is not incentive eligible. In addition to competitive compensation, we offer a comprehensive benefits package, including industry-leading benefits, access to paid time off, resources, and support to our employees. Our benefits are designed to support the well-being of our teammates and their families.
Responsibilities
As a Relationship Banker, your key responsibilities will include engaging clients in the lobby to educate and assist them with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. You will also have deep conversations with clients to gain in-depth knowledge of their financial and life priorities and connect them to solutions that meet their financial goals. Additionally, you will be responsible for accurately and efficiently processing cash transactions for clients as needed and following established processes and guidelines in daily activities to do what is right for clients and the bank.
Requirements
To excel in this role, you should be an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results. You must collaborate effectively to get things done, build and nurture strong relationships, and display passion, commitment, and drive to deliver an exceptional client experience. You should also be confident in identifying solutions for new and existing clients based on their needs and communicate effectively and confidently.
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