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Care Promoter, Specialist Podiatry Professional

2 months ago

Columbus, Ohio, United States ChenMed Full time
Job Summary

We are seeking a highly skilled and compassionate Care Promoter, Specialist Podiatry to join our team at ChenMed. As a key member of our Physician-led Care Team, you will play a vital role in providing exceptional patient care and support to our patients.

Key Responsibilities
  • Measure and record patient vital signs, and document patient interview and medical history.
  • Collaborate with the care team to ensure specialist-related medical records and consult notes are obtained.
  • Prepare patients for examinations and perform routine screening tests, assist physicians with exams, and explain treatment procedures and physicians' instructions to patients.
  • Escort patients to exam rooms and ensure their comfort and well-being prior to leaving.
  • Observe patients and report any changes in patient conditions to the Specialist, PCP, Clinician, and/or other clinical personnel.
  • Perform non-critical medical and therapeutic procedures based on medical instructions, collect phlebotomy and other lab specimens, and perform basic waived lab tests.
  • Prepare and administer medications, change dressings, apply bandages, remove sutures, and perform other first aid procedures under physician supervision.
  • Call in prescriptions to the pharmacy upon physician approval and authorization.
  • Use communication skills with appropriate medical terminology and follow legal and ethical professional conduct.
  • Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients via weekly calls.
  • Catalog and communicate patient needs to the Specialist, PCP, Clinician, and/or other clinical personnel.
  • Maintain supplies, equipment, stocks, and sterilize instruments, practice OSHA safety standards, and perform accurate, legal, and ethical documentation at all times.
  • Work in conjunction with care facilitators to greet patients, schedule appointments, and ensure all patients have follow-up appointments with PCP and Specialist.
  • Work in conjunction with care coordinators to ensure Specialist orders are completed and patients are scheduled accordingly.
  • Present patients with customer service surveys during check-out and escalate if needed for immediate service recovery.
  • Process patient phone messages, return calls, and route them to other team members as appropriate, and call patients to obtain and relay pertinent information for the physician.
Requirements
  • High school diploma or equivalent education (GED) required.
  • Certified Medical Assistant from a nationally recognized certifying agency required.
  • A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician, or similar in a hospital, medical clinic, or comparable environment required.
  • Experience working with geriatric patients is a plus.
  • Experience working with Cardiologist, Podiatrist, or other specialists preferred.
  • EMR system experience preferred.
  • Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required within the first 90 days of employment.
About ChenMed

ChenMed is a family-owned and physician-led healthcare company that is transforming healthcare for seniors and changing America's healthcare for the better. We are a rapidly growing company that is seeking talented and compassionate individuals to join our team.

We offer great compensation, comprehensive benefits, career development, and advancement opportunities, as well as a great work-life balance and opportunities to grow. If you are a motivated and caring individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.