Customer Experience Specialist

2 weeks ago


Burlington, Massachusetts, United States Lane Bryant Full time
About Lane Bryant

Lane Bryant is a leading plus-size fashion brand that empowers women to feel confident and beautiful. Our mission is to provide high-quality clothing that makes every woman feel like a million bucks.

About the Role

We are seeking a Customer Specialist to join our team at our Burlington, MA store. As a Customer Specialist, you will be responsible for providing exceptional customer service and creating a welcoming and inclusive shopping experience for our customers.

Key Responsibilities:
  • Welcome and engage with customers to understand their needs and preferences
  • Share your knowledge of our products and services to help customers find the perfect outfit
  • Uphold brand merchandising and visual standards to ensure a clean and well-presented store
  • Promote in-store events and company programs to support the brand
  • Contribute to the store's success by maintaining high brand and execution standards
  • Support an inclusive and welcoming store environment for customers and associates
Requirements:
  • Prior retail experience or customer-focused experience
  • Passion for styling and love of working with people
  • Flexible availability, including evenings, weekends, and holidays
  • Ability to read, write, and communicate in English
  • Proficient with technology, including an ability to operate store systems accurately
Benefits:
  • Merchandise discount at our brands: 50% off regular-priced merchandise at Lane Bryant, plus you may also be eligible for discounts at other KnitWell Group brands
  • Support for your individual development plus opportunity for growth within our family of brands
  • A culture of giving back – opportunities to support our philanthropic partners that benefit local communities

We are an equal opportunity employer and welcome applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.



  • Burlington, Massachusetts, United States Fiorella's Full time

    About Fiorella'sFiorella's is a family-owned and operated Italian restaurant dedicated to delivering exceptional quality food and beverages, legendary customer service, and a positive work environment that treats our team members like family.Our CultureWe pride ourselves on creating a fun, upbeat, and family-oriented atmosphere that fosters a culture of...

  • Sales Associate

    14 hours ago


    Burlington, Massachusetts, United States Knitwell Group Full time

    About UsAt Knitwell Group, we're passionate about empowering women to express their authentic selves through fashion. Our brand, LOFT, is dedicated to creating modern, feminine, and versatile clothing that makes women feel confident and beautiful. We're committed to providing an exceptional customer experience, and we're looking for a talented Sales...

  • Sales Associate

    1 month ago


    Burlington, Massachusetts, United States Eileen Fisher Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Eileen Fisher. As a Sales Associate, you will play a key role in delivering exceptional customer experiences and driving sales growth in our retail store.Key ResponsibilitiesProvide outstanding customer service, ensuring a positive and personalized...

  • Sales Associate

    1 month ago


    Burlington, Massachusetts, United States Eileen Fisher Full time

    About Eileen FisherEileen Fisher is a leading women's fashion company committed to creating timeless, sustainable clothing. Our mission is to empower individuals and communities through our products and practices.Job SummaryWe are seeking a Sales Associate to join our team at our Burlington, MA store. As a Sales Associate, you will be responsible for...


  • Burlington, Massachusetts, United States SimilarWeb Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our Client Services Team at SimilarWeb. As a key member of our team, you will be responsible for driving user engagement, adoption of our platform, and identifying growth opportunities for our clients.Key ResponsibilitiesLead and manage long-term customer relationships, focusing...

  • Sales Associate

    1 month ago


    Burlington, Massachusetts, United States Anthropologie Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Anthropologie. As a Sales Associate, you will play a key role in driving sales and providing an exceptional customer experience.Key ResponsibilitiesCustomer ExperienceDevelop and maintain a deep understanding of our customers' needs and preferences to...

  • Sales Associate

    1 month ago


    Burlington, Massachusetts, United States Chico's Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS, Inc. As a Sales Associate, you will play a key role in delivering an exceptional customer experience, driving sales growth, and maintaining a visually appealing store environment.Key ResponsibilitiesProvide personalized service to customers,...

  • Sales Associate

    1 month ago


    Burlington, Massachusetts, United States Carter'sOshKosh Full time

    About Carter's/OshKoshCarter's, Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip Hop, and Little Planet brands. We're a leader in the industry, providing quality products and lasting careers for our team members.Job SummaryWe're seeking a Sales Associate to join our...


  • Burlington, Massachusetts, United States BRIOHEALTH SOLUTIONS INC Full time

    Job Title: Customer Service SpecialistBrioHealth Solutions Inc. is seeking a skilled and self-motivated individual to fill the role of Customer Service Specialist. As a key member of our team, you will play a crucial role in maintaining data in our CRM support system and ensuring that our customers receive exceptional support through every interaction with...


  • Burlington, Massachusetts, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining a high level of product knowledge.Key ResponsibilitiesProvide excellent customer service, ensuring customer...


  • Burlington, Massachusetts, United States Knitwell Group Full time

    About UsAt Lane Bryant, we're passionate about empowering women to feel confident and beautiful in their own skin. Our brand has been a leader in the plus-size fashion industry for over 120 years, and we're committed to providing our customers with the best possible shopping experience.About the RoleWe're seeking a Customer Specialist to join our team at our...


  • Burlington, Massachusetts, United States Sekisui Diagnostics, LLC Full time

    About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at Sekisui Diagnostics, LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring the smooth delivery of our diagnostic products to customers worldwide.Key ResponsibilitiesProcess all order...


  • Burlington, Massachusetts, United States Knitwell Group Full time

    About UsAt Lane Bryant, we're passionate about empowering women through fashion. Our brand has been a leader in the plus-size market for over 120 years, and we're committed to creating a welcoming and inclusive community for all our customers and associates.About the RoleAs a Customer Specialist, you'll play a key role in delivering exceptional shopping...


  • Burlington, Massachusetts, United States KnitWell Group Full time

    About UsAt Lane Bryant, we're passionate about empowering women to feel confident and beautiful in their own skin. Our brand has been a leader in the plus-size fashion industry for over 120 years, and we're committed to creating a welcoming and inclusive community for all our customers and associates.About the RoleAs a Customer Specialist, you'll play a key...


  • Burlington, Massachusetts, United States Keurig Dr Pepper Inc. Full time

    Job Title: Order Management SpecialistWe are seeking a highly organized and detail-oriented Order Management Specialist to join our team at Keurig Dr Pepper Inc. As an Order Management Specialist, you will be responsible for processing customer orders, managing inventory, and ensuring timely delivery of products to our customers.Key Responsibilities:Process...


  • Burlington, Massachusetts, United States Audi Burlington Full time

    Client Care Specialist Opportunity at Audi BurlingtonWe are seeking a highly motivated and customer-focused individual to join our team as a Client Care Specialist at Audi Burlington. As a key member of our Business Development Center (BDC), you will play a vital role in delivering exceptional customer experiences and driving sales growth.Key...


  • Burlington, Massachusetts, United States Porsche of Burlington Full time

    Client Care Specialist Opportunity at Porsche BurlingtonWe are seeking a highly motivated and customer-focused individual to join our team as a Client Care Specialist at Porsche Burlington. As a key member of our Business Development Center (BDC), you will play a vital role in delivering exceptional customer experiences and driving sales growth.Key...

  • Product Specialist

    3 weeks ago


    Burlington, Massachusetts, United States State Street Corporation Full time

    About the RoleWe are seeking a highly skilled Product Specialist to join our team at State Street Corporation. As a Product Specialist, you will be responsible for providing technical support to our customers in the Fixed Income and Derivative space.Key ResponsibilitiesRespond to customer requests for technical assistance via phone, email, or in-person...


  • Burlington, Massachusetts, United States Herb Chambers Honda of Burlington Full time

    Client Care Specialist OpportunityHerb Chambers Honda of Burlington is seeking a highly motivated and organized individual to join our Business Development Center (BDC) team as a Client Care Specialist.Key Responsibilities:Manage internet inquiries through our dealership website and other online channelsHandle inbound phone calls and customer retention...


  • Burlington, Massachusetts, United States Audi Burlington Full time

    {"h1": "Client Care Specialist - Audi Burlington", "p": "We are seeking a highly motivated and customer-focused individual to join our team as a Client Care Specialist at Audi Burlington. In this role, you will be responsible for handling internet leads, inbound phone calls, and customer retention.Key Responsibilities:* Manage internet inquiries through our...