Customer Experience Specialist
2 weeks ago
Lane Bryant is a leading plus-size fashion brand that empowers women to feel confident and beautiful. Our mission is to provide high-quality clothing that makes every woman feel like a million bucks.
About the RoleWe are seeking a Customer Specialist to join our team at our Burlington, MA store. As a Customer Specialist, you will be responsible for providing exceptional customer service and creating a welcoming and inclusive shopping experience for our customers.
Key Responsibilities:- Welcome and engage with customers to understand their needs and preferences
- Share your knowledge of our products and services to help customers find the perfect outfit
- Uphold brand merchandising and visual standards to ensure a clean and well-presented store
- Promote in-store events and company programs to support the brand
- Contribute to the store's success by maintaining high brand and execution standards
- Support an inclusive and welcoming store environment for customers and associates
- Prior retail experience or customer-focused experience
- Passion for styling and love of working with people
- Flexible availability, including evenings, weekends, and holidays
- Ability to read, write, and communicate in English
- Proficient with technology, including an ability to operate store systems accurately
- Merchandise discount at our brands: 50% off regular-priced merchandise at Lane Bryant, plus you may also be eligible for discounts at other KnitWell Group brands
- Support for your individual development plus opportunity for growth within our family of brands
- A culture of giving back – opportunities to support our philanthropic partners that benefit local communities
We are an equal opportunity employer and welcome applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
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