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Customer Service Ambassador

2 months ago

Portland, Oregon, United States DolFUN SWIM Academy Full time

About DolFUN SWIM Academy:

DolFUN SWIM Academy is a premier aquatic center dedicated to providing a safe and nurturing environment for children to explore their interests in swimming and water-based activities.

Job Summary:

We are seeking a highly skilled and customer-focused Client Services Representative to join our team. As the first point of contact for clients and the public, you will be responsible for providing exceptional customer service experiences.

Key Responsibilities:

  • Client Greeting and Check-in: Welcome families and guests upon arrival, assist with check-in processes, and ensure a smooth registration experience.
  • Customer Service and Support: Respond to inquiries, handle financial transactions, and provide assistance with merchandise sales.
  • Facility Maintenance: Maintain the facility's appearance, ensure cleanliness, and promote a safe environment for all visitors.
  • Team Collaboration: Participate in company-wide meetings and training sessions to stay up-to-date on policies and procedures.

Requirements:

  • Availability and Flexibility: Availability to work flexible shifts, including weekends, to meet the needs of our clients.
  • Customer Service Skills: Strong customer service and communication skills to provide exceptional experiences for our clients.
  • Technical Proficiency: Basic computer proficiency to efficiently manage tasks and transactions.
  • Experience and Education: Experience in customer service preferred, but not required.

Benefits:

  • Competitive Compensation: Competitive salary and benefits package.
  • Professional Development: Opportunities for growth and development within our organization.
  • Employee Perks: Access to employee discounts and other benefits.