Customer Service Ambassador

3 weeks ago


Portland, Oregon, United States Speedy Glass Full time

Speedy Glass is a leading provider of auto glass services, and we're seeking a skilled Customer Service Representative to join our team.

About the Role:

We're looking for a customer-focused individual who can provide exceptional service to our guests. As a Customer Service Representative, you will be the face of our branch, responsible for quoting, preparing work orders, and receiving payment for all services provided.

Key Responsibilities:

  • Provide exceptional customer service to every guest, every time
  • Quote, prepare work orders & invoices, and receive payment for all services provided
  • Schedule and assign work orders to the appropriate team member
  • Resolve customer requests in a timely and efficient manner
  • Open and close the branch; utilizing closing procedures to ensure all daily financial records are accurate
  • Perform all other duties as assigned

Requirements:

  • State issued Driver's license and clean driving record
  • Physical Requirements: Sitting/computer use for extended periods of time

What We Offer:

Speedy Glass highly values and promotes a healthy work/life balance for our employees. We offer a comprehensive and customizable benefits package that includes medical, dental, vision, life insurance, 401K with company match, and much more.

Equal Opportunity Employer:

Speedy Glass is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.



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