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Restaurant Operations Manager

2 months ago

Northridge, California, United States Five Guys Full time
Position Overview:
The starting compensation for this role is $26 per hour, with additional earnings for overtime. This role also qualifies for performance-based bonus incentives.

What to Expect:
Enjoy a balanced work/life schedule with operational hours from 11:00 AM to 10:00 PM, without drive-thru service.

We offer a comprehensive benefits package that includes medical, dental, vision, pet insurance, and a 401(K) plan with matching contributions. Additionally, we provide an Employee Assistance Program and an Employee Relief Fund supported by our team.

As a General Manager or Assistant Manager, you will be eligible for up to 12 weeks of paid Family Bonding Leave, based on your tenure with the company, starting from your first day.

Career Advancement:
With plans for over 1000 new locations across North America, there are ample opportunities for career growth.

Bonus Structure:
In addition to your base salary, you will have access to a real bonus plan focused on food safety, financial performance, and customer satisfaction. Your entire team will be eligible for bonuses during designated shifts, as evaluated through secret shopper visits.

Ideal Candidate:
You should possess a minimum of 2 years of leadership experience in the restaurant sector, with a focus on financial outcomes.
You are dedicated to fostering a positive work environment for your team.

Your passion for customer service is evident in your commitment to delivering exceptional food with a welcoming attitude.

We seek individuals who are:
- Honest
- Energetic
- Motivational
- Fun-loving

You set high expectations for yourself and your team.

Core Values:
  • Remain Humble: Be willing to pitch in wherever needed.
  • Exceed Expectations: Consistently provide more than what is anticipated.
  • Always Do The Right Thing: Let your conscience guide your decisions.
  • Lead By Example: Demonstrate what effective leadership looks like.

We are a team of individuals who are passionate about our products, our company culture, and our collaborative spirit.

At Five Guys, every employee is ready to contribute and brings a sense of fun to the workplace.

Our company has evolved through extensive experience and learning from our owners and the dedicated individuals who have joined our team over the years.

By maintaining our focus on delivering the best customer experience consistently, Five Guys will uphold its legacy as a family-run business, committed to doing things correctly for the right reasons.

We are an equal opportunity employer and value diversity within our workforce.

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.