Spa Operations Manager

1 week ago


Miami, Florida, United States Hand & Stone - DoralWest Kendall Full time
Job Overview

We are seeking a highly motivated and organized Assistant Spa Manager to join our team at Hand & Stone - Doral/West Kendall. As a key member of our spa operations team, you will be responsible for ensuring the smooth day-to-day operations of our spas, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Manage spa operations, including scheduling, payroll, and inventory management
  • Develop and implement sales strategies to drive revenue growth
  • Provide exceptional customer service and ensure a positive guest experience
  • Collaborate with the spa management team to achieve business objectives
  • Stay up-to-date with industry trends and best practices
Requirements
  • Minimum 2-3 years of sales and customer service experience
  • Proven track record of driving sales growth and improving customer satisfaction
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic knowledge of spa operations and management
What We Offer
  • Competitive compensation and commission opportunities
  • Employee discounts and referral bonuses
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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