Spa Attendant
1 day ago
We are seeking a highly motivated and detail-oriented Spa Attendant to join our team at Arch Amenities Group.
Job Summary:The Spa Attendant is responsible for maintaining the cleanliness and organization of our spa and fitness facilities, ensuring a high level of customer satisfaction and adhering to our company's standards and expectations.
Key Responsibilities:- Maintain the cleanliness and order of the facility, including sweeping, mopping, and vacuuming, and taking out the trash.
- Restock linens in locker rooms and guest areas.
- Clean and sanitize all wet areas, bathrooms, and grooming areas throughout the day.
- Distribute and place linens in treatment rooms, workout areas, closets, and dispensary.
- Escort members/guests to changing areas in a courteous and timely manner.
- Explain the set-up and workings of the locker rooms, bathroom, and shower to members/guests.
- Perform laundry duties, including washing, drying, and folding linen.
- Ensure all areas are clean and replenish supplies as needed.
- Become knowledgeable about the facility and its amenities to effectively communicate with members and/or guests.
- Greet each and every guest with a smile and direct eye contact.
- Inform facility management of any member, guest, or facility issues.
- Report any incidents or accidents to a member of the management team.
- High School Diploma or GED
- Previous customer service experience, preferably in the hospitality industry
- Ability to have conversations with members/guests to ensure information is conveyed effectively
- Efficient, well-organized, and able to handle a variety of duties simultaneously
- Energetic, enthusiastic, and motivational
- Professional manner, discretion, and appearance
- Strong team player
- Ability to keep calm and composed while under pressure
- Eye for detail
This position requires the ability to stand for long periods and may involve exposure to noise, wet and humid conditions, fumes, odors, dust, chemical, mechanical, and electrical hazards.
Arch Amenities Group is an equal employment opportunity employer committed to having a diverse workforce.
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