Fiber Network Supervisor
2 weeks ago
Job Summary
Brightspeed is seeking an experienced Supervisor, Region Operations to manage technicians in specific service areas and provide quality residential and business communications services.
Key Responsibilities
- Manage the daily operation of outside and inside plant network services and technicians.
- Serve as the single point of contact between Brightspeed and Contractors to resolve issues.
- Develop and maintain a team that promotes and sells Brightspeed products and services.
- Represent Brightspeed with customers and governmental agencies.
- Collaborate with the union to achieve a win-win working relationship.
Requirements
- Bachelor's degree or equivalent education and experience.
- Previous experience managing teams within a telecom technical environment.
- Strong skills and experience in employee development, including training, coaching, and mentoring.
- Computer skills, including Outlook, Excel, Word, and legacy systems.
- Working knowledge of installation and maintenance of residential and business services.
Preferred Qualifications
- 2+ years of experience managing teams within a telecom technical environment.
- 2+ years of experience with installation, maintenance, and repair of POTS and HSI.
About Brightspeed
Brightspeed is a leading provider of fast, reliable internet connections and an awesome customer experience. We prioritize hiring talent in the Charlotte area and offer competitive compensation and comprehensive benefits.
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