Fiber Network Supervisor

2 weeks ago


Kingwood TX, United States BrightSpeed Full time

Job Summary

Brightspeed is seeking an experienced Supervisor, Region Operations to manage technicians in specific service areas and provide quality residential and business communications services.

Key Responsibilities

  • Manage the daily operation of outside and inside plant network services and technicians.
  • Serve as the single point of contact between Brightspeed and Contractors to resolve issues.
  • Develop and maintain a team that promotes and sells Brightspeed products and services.
  • Represent Brightspeed with customers and governmental agencies.
  • Collaborate with the union to achieve a win-win working relationship.

Requirements

  • Bachelor's degree or equivalent education and experience.
  • Previous experience managing teams within a telecom technical environment.
  • Strong skills and experience in employee development, including training, coaching, and mentoring.
  • Computer skills, including Outlook, Excel, Word, and legacy systems.
  • Working knowledge of installation and maintenance of residential and business services.

Preferred Qualifications

  • 2+ years of experience managing teams within a telecom technical environment.
  • 2+ years of experience with installation, maintenance, and repair of POTS and HSI.

About Brightspeed

Brightspeed is a leading provider of fast, reliable internet connections and an awesome customer experience. We prioritize hiring talent in the Charlotte area and offer competitive compensation and comprehensive benefits.



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