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Retail Sales Associate

2 months ago

Rochester, Minnesota, United States Guitar Center Full time

Job Overview

Guitar Center is a leading music retailer that embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.

We believe in creating inclusive environments that put our customers first, all while fulfilling our mission. As a Sales Associate, you will serve as the face of Guitar Center in the store, greeting customers, qualifying their needs, matching their needs to the right product, and pitching and overcoming objections to close the sale.

Key Responsibilities

  • Reach sales targets on services
  • Demonstrate product and service knowledge to customers
  • Assist customers and guide them through the sales process
  • Continual learning through the onboarding, certification, and continuing education process
  • Assist with the execution of all tasks to ensure the store is ready to conduct business and service customers
  • Keep an eye on inventory levels and replenish displays as needed
  • Clienteling/build relationships with customers to fulfill future service needs
  • Additional duties as assigned

Requirements

  • Willing to work nights, weekends, and holidays
  • Strong orientation towards providing excellent customer service
  • High attention to detail

Preferred Qualifications

  • Intermediate knowledge of Musical Instruments sold within Guitar Center (Guitars, Drums, Tech, etc.)

Guitar Center is an Equal Opportunity Employer

We provide fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws.