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Client Relations Coordinator

2 months ago

Greenville, South Carolina, United States Michelin North America Full time
POSITION SUMMARY

Michelin North America is seeking dedicated individuals for the role of Client Relations Coordinator, specifically targeting French-speaking candidates. This position is pivotal in overseeing the comprehensive operational engagement with our esteemed clients and partners.

ROLE RESPONSIBILITIES

The selected candidates will:

  • Manage short-term product demand forecasts and communicate any discrepancies to relevant stakeholders.
  • Oversee and direct order fulfillment processes, ensuring product availability and timely delivery to meet client expectations.
  • Track orders, monitor delivery performance, and keep clients updated throughout the process.
  • Gather and address all client inquiries regarding product specifications, value, and quality.
  • Utilize analytical skills to proactively identify and resolve issues, contributing to ongoing operational enhancements.
  • Collaborate with clients and internal teams to facilitate payment processes and maintain healthy accounts receivable.
QUALIFICATIONS

The ideal candidate will possess:

  • A bachelor’s degree or equivalent professional experience.
  • Experience in customer service, accounts receivable, supply chain, or logistics is advantageous.
  • Fluency in French, both written and spoken.
  • Exceptional communication abilities, with a proven track record of building strong relationships with clients and partners.
  • Strong problem-solving skills to analyze situations, identify root causes, and implement effective solutions.
  • Proficiency in data analysis to discern patterns and draw connections between various concepts.
  • A willingness to work in a hybrid office environment.
JOIN OUR TEAM

At Michelin, we are committed to fostering a workplace that values respect, teamwork, and trust. We offer numerous opportunities for professional growth and development, ensuring that our employees can thrive in their careers.

As a leader in the mobility sector, Michelin is dedicated to enhancing the mobility and sustainability of our clients. We invite you to explore a fulfilling career with us, where your contributions are valued and recognized.