Contact Center Operations Director
6 days ago
We are seeking a highly skilled Contact Center Operations Director to lead our Dialer and Workforce Management teams. This senior role requires strong leadership and strategic thinking to drive performance excellence in our contact center.
Job ResponsibilitiesThe successful candidate will oversee dialer administration, optimize dialer strategy, schedule, and productivity reporting for over 400 associates. They will build high-performing teams that drive overall performance and successful contact center operations.
Requirements and QualificationsTo be considered for this role, you must have:
- Bachelor's Degree in business or computer science field
- Minimum 5 years of related call center technology experience and previous team leadership experience in a high-volume contact center
- Working knowledge of CMS reporting and scheduling software programs
This is an exceptional opportunity to work for a company that delivers honest, transparent, and high-integrity experiences. Our comprehensive benefits package includes competitive pay (estimated $120,000 - $150,000 per year) and other attractive perks. Join our amazing team of over 25,000 associates who work together to deliver iconic customer experiences.
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Director of Scheduling and Operations
5 days ago
Richmond, California, United States Capital One Financial Corporation Full timeJob Overview:Capital One Financial Corporation is a leading financial services company that offers a wide range of banking and lending products to its customers. As a Director of Scheduling and Operations, you will play a critical role in ensuring the smooth operation of our business by managing the schedules of our senior leadership team.Your primary...
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Executive Operations Director
2 weeks ago
Richmond, California, United States Gecko Hospitality Full timeGecko Hospitality is an iconic destination in Richmond, Virginia, seeking a seasoned professional to fill the role of Executive Operations Director. This position requires a unique blend of expertise in restaurant operations and event space management.The Executive Operations Director will lead a dynamic team, ensuring seamless integration of high-quality...
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Executive Director of Operational Excellence
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Richmond, California, United States DuPont de Nemours, Inc. Full timeAbout DuPont de Nemours, Inc.At DuPont, we strive to make a positive impact on society through innovative technologies and products. We are proud to be part of the company's mission to provide clean water, sustainable materials, and solutions for everyday challenges.Career OpportunitiesWe are seeking an exceptional Executive Director of Operational...
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Maintenance Operations Director
1 week ago
Richmond, California, United States UFM Full time**Job Title:** Maintenance Operations Director**Location:** Not Specified**Estimated Salary:** $85,000 - $110,000 per yearThe Maintenance Operations Director is a key position at UFM, responsible for overseeing the day-to-day operations of the plant. This individual will assume responsibility for maintaining the physical assets of the property, ensuring...
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Restaurant Technologies Operations Director
7 days ago
Richmond, California, United States Restaurant Technologies Full timeOverviewAt Restaurant Technologies, we're revolutionizing the food service industry with our innovative bulk cooking oil management services. As an Operations Director, you'll be at the forefront of our growth strategy, driving double-digit expansion in the coming year.
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Platform Operations Director
7 days ago
Richmond, California, United States ECS Federal Full timeECS Federal is seeking an exceptional Platform Operations Director to lead our Vandenberg SFB, CA office. We are looking for a highly skilled professional to manage the teams responsible for infrastructure components and services across our entire software development and engineering organization.As a key member of our team, you will work closely with the...
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Richmond, California, United States VIP Staffing Full timeWe are seeking an exceptional Manufacturing Operations and Sales Leadership Director to join our team at VIP Staffing. The successful candidate will be responsible for overseeing manufacturing operations, driving sales growth, and fostering a culture of continuous improvement.As a key member of our leadership team, you will play a critical role in shaping...
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Dialer Management Director
6 days ago
Richmond, California, United States MSCCN Full timeAbout the Role: We are seeking an experienced Senior Manager to lead our Dialer and Workforce Management teams. The ideal candidate will have strong leadership skills, a passion for knowledge and technologies, and practical system experience in Dialer/CMS and Workforce Management Systems.Key Responsibilities:Lead the Dialer and Workforce Management teams to...
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Director of Clinical Operations
2 days ago
Richmond, California, United States The Laurels of Bon Air Full timeSenior Nursing Leadership OpportunityWe are seeking a highly skilled and experienced Registered Nurse to fill the role of Assistant Director of Nursing at The Laurels of Bon Air.The successful candidate will be responsible for assisting the Director of Nursing in planning, coordinating, and managing the nursing department. This includes providing infection...
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Richmond, California, United States Chesapeake Search Partners Full timeOverviewWe are seeking an exceptional Product Support Director to drive operational excellence in our client's Richmond, VA location. This critical role will oversee the parts and service departments, ensuring seamless customer satisfaction, profitability, and high-quality performance across all locations.Key Responsibilities:Leverage strategic leadership...
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Research Director
1 week ago
Richmond, California, United States Commonwealth of Virginia Full timePosition OverviewWe are seeking an exceptional Research Scientist to join our team at the Commonwealth of Virginia's Massey Comprehensive Cancer Center. As a critical member of our cancer survivorship research team, you will be responsible for conducting rigorous, high-quality research on the survivorship issues at Massey Cancer Center. Your expertise will...
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Richmond, California, United States Pyramid Consulting Full timeJob Overview:We are seeking a skilled Network Operations Center Analyst to join our team. This 12+ months contract opportunity has long-term potential and is located in Richmond, VA (Onsite).Salary Range: $25 - $30/hourKey Responsibilities:Provide technical support for data network monitoring.Utilize technical monitoring tools in a network operations center...
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Executive Director of Funeral Operations
7 days ago
Richmond, California, United States Carriage Services Full timeOverviewAt Carriage Services, we are dedicated to delivering exceptional experiences through innovation and elevated service. As a member of our team, you'll join a dynamic community driven by a shared purpose.Compensation PackageThe Executive Director of Funeral Operations will receive a highly competitive salary starting at $95,000+ per year, accompanied...
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Richmond, California, United States Commonwealth of Virginia Full timeVirginia Commonwealth University Libraries is seeking a highly skilled and experienced professional to fill the position of Assistant Director and Head of Research and Education. This leadership role plays a vital part in advancing the University's teaching, research, service, and patient care mission. The Assistant Director and Head of Research and...
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Auto Care Center Operations Supervisor
2 weeks ago
Richmond, California, United States Walmart Full timeAt Walmart, we are seeking an experienced Auto Care Center Service Manager to join our team. This role is responsible for leading the Auto Care Center operations and ensuring exceptional customer service.Estimated Salary: $24 - $38 per hourThe Auto Care Center Service Manager will be responsible for managing a team of associates, providing training and...
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Dialer Operations Manager
7 days ago
Richmond, California, United States Experis Full timeWe are seeking a highly skilled Dialer Operations Manager to join our Experis team in Richmond, Virginia. As a key member of our Contact Center Operations, you will play a critical role in leading the Dialer and Workforce Management teams to drive business success.About the RoleThis is an exceptional opportunity for a seasoned leader to take charge of our...
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Career Advancement Opportunity
6 days ago
Richmond, California, United States Huntington Learning Center Full timeJob SummaryWe are seeking a motivated and experienced professional to fill the role of Assistant Director at our Huntington Learning Center location. As a key member of our team, you will be responsible for supporting students grades K-12 in their academic pursuits while providing exceptional customer service to families.This position requires a strong...
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Senior Data Center Operations Manager
1 week ago
Richmond, California, United States COMPU DYNAMICS LLC Full timeWe are Compu Dynamics LLC, a leading technology infrastructure design-build partner in North America.Our team is seeking a highly skilled and dedicated individual to fill the role of Senior Data Center Operations Manager. This position will be responsible for overseeing the installation and maintenance of large-scale network systems in our data center...
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Richmond, California, United States Commonwealth of Virginia Full timeJob Title:CTO Assistant Director of Research FinanceJob Description:At the Massey Comprehensive Cancer Center, we are seeking a highly skilled CTO Assistant Director of Research Finance to join our team. The ideal candidate will have a strong background in research administration, with experience in managing research-related budgets, grants, and contracts....
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Data Center Project Director
7 days ago
Richmond, California, United States Trevett Facilities Recruitment USA Full timeSenior Project Manager – Data CenterRichmond, Virginia$170-250k + bonus and benefitsWe are seeking an experienced Senior Project Manager to lead our data center project in Richmond, Virginia.Job Summary: The ideal candidate will have a proven track record of managing large-scale data center construction projects from inception to completion. This role...