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Reservations Manager
2 months ago
At Hyatt Hotels, we strive to provide exceptional guest experiences through our dedicated and attentive associates. As a key member of our team, the Reservations Manager plays a crucial role in implementing revenue management strategies to maximize room inventory and rates.
Key Responsibilities:
- Develop and execute revenue management plans to optimize room sales and occupancy levels.
- Collaborate with the hotel's marketing team to monitor future room occupancy and revenue trends.
- Oversee the hotel's reservations department to ensure efficient operations and high levels of customer satisfaction.
- Monitor and assess lost business reports to identify opportunities for improvement.
- Develop and implement strategies for Internet distribution channels to increase revenue.
- Provide training and development opportunities for reservations personnel to enhance their skills and knowledge.
Requirements:
- A strong desire to deliver exceptional guest experiences in a fast-paced environment.
- Excellent verbal and written communication skills.
- Proficiency in general computer knowledge and experience with forecasting and revenue management systems.
- Previous experience in hotel reservations, preferably with a focus on revenue management.
- Knowledge of Hyatt's reservation systems and procedures is an asset.
Why Join Hyatt Hotels?
Hyatt Hotels is a place where high expectations are exceeded, and talent opens doors to exciting challenges in the hospitality industry. We offer a warm, respectful, and inclusive culture that values our associates' growth and development. If you're passionate about delivering exceptional guest experiences and driving revenue growth, we encourage you to explore this opportunity further.
