Faculty Group Practice Patient Care Assistant Polish Speaking Highly Preferred
2 days ago
We are seeking a highly skilled and compassionate Patient Care Assistant to join our Faculty Group Practice team at NYU Langone Health. As a Patient Care Assistant, you will play a vital role in providing exceptional patient care and support to our patients and families.
Responsibilities:- Assist with administrative and patient care responsibilities to support efficient practice workflows.
- Greets patients and completes check-in and check-out processes as needed.
- Answers phones and schedules appointments.
- Supports efficient patient workflows by escorting patients to exam rooms and preparing rooms for provider visit.
- Validates patient medical record per FGP guidelines when accessing and/or updating information.
- Takes vital signs and records in Electronic Medical Record.
- Assists with the collection of lab specimens.
- Supports FGP access and quality initiatives.
- Performs other duties as needed.
- Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed.
- Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth.
- Assists with maintaining patient flow to and from exam/treatment rooms. Assists in escorting patients and specimens throughout the facility.
- Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient.
- Communicates the functionality and purpose of MyChart to patients during intake.
- Ensures the appropriate translation services or equipment is in place prior to the start of visit.
- Preps the appropriate patient encounter ensuring that all relevant information for visit is up-to-date including bloodwork, radiology images, medications, and past medical history.
- Reviews and imports any "Prepare for your Visit", "Outside Information" and patient history prior to provider encounter.
- Works with clinical team to ensure logbooks related to equipment, specimen collection and other clinical safety measures are followed per FGP standards.
- Maintains patient privacy as it relates to HIPPA standards.
- Handles appropriate patient calls and documents outcome of all patient communications as needed.
- Assists with in-basket message management including any necessary tasks related to patient medical advice requests as per best practices.
- Utilizes EPIC functionality to review and update patient records as well as maintain communication with peers and supervisors related to patient care.
- Assists providers with procedure and/or set-up according to specialty.
- Stocks exam/treatment rooms and/or supply closets with medical supplies, linen and medical equipment as needed. Effectively communicates as supplies need to be replenished.
- Cleans and sterilizes designated equipment after use, according to FGP, IPC, and manufacturer's standards.
- Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment.
- Reviews appropriate downtime procedures as it relates to patient visit.
- Completes annual competencies such as Fire Safety, Hazardous Waste, Medsled, HIPPA compliance, etc.
- Responsible for greeting patients and performing intake functions including registration, forms collection, updating information, and co-payment collection.
- Monitors Department Appointment Report (DAR) for checkmate "kick-outs", appointment notes, insurance flags, and/or patients who need further assistance.
- Gathers all patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically and collects insurance referral if applicable.
- Advises and/or collects patient and financial related documents and policies for patient visits including HIPAA, NOPP, MSPQ, ABN, Non-Participating, etc. including obtaining signatures where appropriate.
- Enrolls patients above the age of 5 to Patient Secure by obtaining the palm scan and a photo.
- Promotes the utilization of Check Mate kiosks. Greets and assists patient in using the checkmate kiosk when needed.
- Scans all necessary documents into Epic. Follows scanning guidelines and best practices for uplading outside documents- results, records, forms, etc.
Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter.
Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off)
Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate
Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging.
Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate.
Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.)
Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience.
Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles.
-
New York, New York, United States NYU Langone Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Care Assistant to join our Faculty Group Practice team at NYU Langone Health. As a Patient Care Assistant, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesAssist with administrative tasks, including...
-
Medical Assistant
6 days ago
New York, New York, United States NYU Langone Health Full timeJob Title: Faculty Group Practice Medical AssistantWe are seeking a highly skilled and detail-oriented Medical Assistant to join our Faculty Group Practice team at NYU Langone Health. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key Responsibilities:Assist physicians and Advanced...
-
Medical Assistant
7 days ago
New York, New York, United States NYU Langone Health Full timeJob SummaryWe are seeking a highly skilled Medical Assistant to join our Faculty Group Practice team at NYU Langone Health. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesAssist physicians and Advanced Care Practitioners in providing patient care, including...
-
Medical Assistant
4 days ago
New York, New York, United States NYU Langone Health Full timeJob Title: Faculty Group Practice Medical AssistantNYU Langone Health is seeking a highly skilled and compassionate Faculty Group Practice Medical Assistant to join our team. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and supporting our physicians and advanced care practitioners in delivering...
-
Medical Assistant
5 days ago
New York, New York, United States NYU Langone Health Full timeJob SummaryWe are seeking a highly skilled Medical Assistant to join our Faculty Group Practice team at NYU Langone Health. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesAssist physicians and Advanced Care Practitioners with patient care, including vital sign...
-
Medical Assistant
5 days ago
New York, New York, United States NYU Langone Health Full timeJob SummaryWe are seeking a highly skilled Medical Assistant to join our Faculty Group Practice team at NYU Langone Health. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesAssist physicians and Advanced Care Practitioners with patient care, including vital sign...
-
Medical Assistant
6 days ago
New York, New York, United States NYU Langone Health Full timeJob SummaryWe are seeking a highly skilled Medical Assistant to join our Faculty Group Practice team at NYU Langone Health. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesAssist physicians and Advanced Care Practitioners in providing patient care, including...
-
Medical Assistant
3 weeks ago
New York, New York, United States NYU Langone Health Full timeJob SummaryNYU Langone Health is seeking a highly skilled Medical Assistant to join our Faculty Group Practice team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesPatient Care: Assist physicians and/or Advanced Care Practitioners and nurses in providing patient...
-
Medical Assistant
6 days ago
New York, New York, United States NYU Langone Health Full timeJob SummaryWe are seeking a highly skilled Medical Assistant to join our Faculty Group Practice team at NYU Langone Health. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesAssist physicians and Advanced Care Practitioners with patient care, including vital sign...
-
Medical Assistant
7 days ago
New York, New York, United States NYU Langone Health Full timeJob SummaryWe are seeking a highly skilled Medical Assistant to join our Faculty Group Practice team at NYU Langone Health. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesAssist physicians and Advanced Care Practitioners in providing patient care, including...
-
Medical Assistant
3 weeks ago
New York, New York, United States NYU Langone Health Full timeJob SummaryNYU Langone Health is seeking a highly skilled Medical Assistant to join our Faculty Group Practice team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesAssist physicians and/or Advanced Care Practitioners and nurses in providing patient care,...
-
Medical Assistant
4 days ago
New York, New York, United States NYU Langone Health Full timeJob SummaryWe are seeking a highly skilled Medical Assistant to join our Faculty Group Practice team at NYU Langone Health. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesAssist physicians and Advanced Care Practitioners in providing patient care, including...
-
New York, New York, United States NYU Langone Full timeJob Title: Faculty Group Practice Licensed Practical Nurse35We are seeking a highly skilled and compassionate Licensed Practical Nurse (LPN) to join our Faculty Group Practice team. As an LPN, you will play a vital role in providing high-quality patient care and contributing to the success of our team.Job Summary:The Faculty Group Practice LPN will assist...
-
Medical Assistant
4 days ago
New York, New York, United States NYU Langone Health Full timeJob Title: Faculty Group Practice Medical AssistantNYU Langone Health is seeking a highly skilled and compassionate Medical Assistant to join our Faculty Group Practice team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Job Summary:We are looking for a Medical Assistant who is...
-
New York, New York, United States NYU Langone Health Full timeMedical Assistant OpportunityWe are seeking a highly skilled Medical Assistant to join our Faculty Group Practice team.Key Responsibilities:Assist physicians and/or Advanced Care Practitioners and nurses in providing patient care.Support the delivery of high-quality patient care services.Collaborate with healthcare professionals to ensure seamless patient...
-
Medical Assistant
4 days ago
New York, New York, United States NYU Langone Health Full timeJob SummaryWe are seeking a highly skilled Medical Assistant to join our Faculty Group Practice team at NYU Langone Health. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesAssist physicians and/or Advanced Care Practitioners and nurses in providing patient care,...
-
New York, New York, United States NYULMC Full timeJob Title: Faculty Group Practice Licensed Practical NurseWe are seeking a highly skilled and compassionate Licensed Practical Nurse (LPN) to join our Faculty Group Practice team at NYU Langone Health. As an LPN, you will play a vital role in providing high-quality patient care and contributing to the success of our team.Job Summary:The successful candidate...
-
Ambulatory Care Nurse
1 week ago
New York, New York, United States NYU Langone Health Full timeJob SummaryWe are seeking a highly skilled Ambulatory Care Nurse to join our Faculty Group Practice team at NYU Langone Health. As a key member of our interdisciplinary team, you will provide high-quality patient care, collaborate with healthcare professionals, and contribute to the development of evidence-based practices.ResponsibilitiesProvide...
-
Licensed Practical Nurse
7 days ago
New York, New York, United States NYULMC Full timeJob Title: Licensed Practical Nurse - Faculty Group PracticeWe are seeking a highly skilled and compassionate Licensed Practical Nurse (LPN) to join our Faculty Group Practice team at NYULMC. As an LPN, you will play a vital role in providing high-quality patient care and contributing to the success of our team.Job Summary:The successful candidate will...
-
Faculty Group Practice Medical Assistant
4 days ago
New York, New York, United States NYU Langone Health Full timeJob SummaryWe are seeking a highly skilled Medical Assistant to join our Faculty Group Practice team at NYU Langone Health. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesAssist physicians and/or Advanced Care Practitioners and nurses in providing patient...
