Senior Business Process Onboarding Specialist
7 days ago
About Us
At Reeco, we're revolutionizing the back-of-house tech for the hospitality industry. Our mission is to help top brands like Hilton, Marriott, Hyatt, and IHG streamline operations using AI-powered solutions.
Why Choose Us?
We live by our core values: Humility, Excellence, Ambition, Respect, Transparency, and Trust. By combining heart and mind, we aim to transform the hospitality industry.
We're a fast-growing company with a simple goal: provide powerful solutions for customers while delivering exceptional guest experiences.
**What We Offer**
A competitive salary package of $80,000 - $110,000 per year, comprehensive benefits, including health insurance, retirement plans, and paid time off.
Growth opportunities in a dynamic startup environment, where you can take on new challenges and responsibilities as we expand.
An innovative work environment with a passionate team dedicated to transforming the hospitality industry through technology.
**Job Description**
As a Senior Business Process Onboarding Specialist, you'll lead the onboarding process for new clients, ensuring a smooth transition to our platform.
You'll conduct personalized training sessions, create comprehensive onboarding materials, and develop an onboarding timeline and checklist.
**Key Responsibilities**
- Lead the onboarding process for new clients
- Conduct personalized training sessions and create comprehensive onboarding materials
- Develop and maintain an onboarding timeline and checklist
**Requirements**
- 2+ years of experience in an onboarding, implementation, or customer success role
- Excellent communication and interpersonal skills
- Strong organizational and project management skills
- Problem-solving mindset with a proactive approach to addressing client needs
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