Veterinary Scheduling Specialist
3 days ago
About the Role
In this unique position, you'll work as a skilled voice of Desert Ark Veterinary Care, providing empathetic and efficient support to pet parents over the phone. Your responsibilities will include triaging patient needs, recommending optimal appointments, and guiding pet owners through timely decision-making processes. With 7 years of experience in veterinary care, you'll bring a deep understanding of patient needs and exceptional phone skills to this role.
Responsibilities
• Provide empathetic and efficient support to pet parents over the phone
• Triage patient needs and recommend optimal appointments
• Guide pet owners through timely decision-making processes
Requirements
• 7 years of experience working within the veterinary space
• Exceptional phone skills - efficient, engaging, and able to handle calls with empathy and accuracy
• Proven experience in triaging patient needs and recommending appropriate scheduling solutions
• Comfortable working with a team to keep three hospitals running smoothly while managing time-sensitive calls
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