Service Operations Manager

4 weeks ago


New York, New York, United States Express Employment Professionals Full time
Job Overview

We are seeking a highly skilled Service Operations Manager to oversee the maintenance and repair of commercial laundry equipment. This role involves managing a team of technicians, ensuring timely service and efficiency.

About the Role:

  • Lead a team of technicians in maintaining and repairing commercial laundry equipment.
  • Develop and implement daily schedules for field technicians to ensure prompt service delivery.
  • Evaluate technician performance, provide feedback, and assist with training and hiring processes.
  • Collaborate with customers and internal stakeholders to resolve technical issues.

Requirements:

  • Proficient in basic computer skills, including data entry, Outlook, Excel, Word, and QuickBooks Enterprise.
  • Clean driving record and ability to lift up to 50 lbs.
  • Experience maintaining commercial laundry equipment is preferred.
  • Strong attention to detail and ability to work with minimal supervision.

The estimated annual salary for this role is $60,000-$80,000, depending on experience and qualifications.



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