Service Operations Manager

2 weeks ago


New York, New York, United States Bowery Group Full time

The Bowery Group is seeking a highly skilled Service Operations Manager to join our team. This role requires strong leadership and operational expertise to drive exceptional customer experiences across all restaurants.

The successful candidate will have experience in managing front-of-house operations, including scheduling, labor costs, staff training, and inventory management. They will also be responsible for maintaining high standards of service quality and consistency.

We estimate the salary for this position to be around $65,000 - $80,000 per year, depending on experience. The ideal candidate will have a passion for delivering outstanding customer service and a proven track record of driving business results.

Key Responsibilities:

  • Lead and manage front-of-house teams to deliver exceptional customer experiences
  • Develop and implement strategies to improve service quality and consistency
  • Manage labor costs, scheduling, and inventory levels
  • Train and develop staff to meet business needs

Benefits we offer:

  • Paid Time Off
  • Transit Benefits
  • Dining Discounts
  • Shared Medical Plan
  • Soul Cycle Classes
  • Citi Bike Membership
  • Professional Career Development

This is a full-time position requiring daytime, evening, and weekend hours. We are an equal opportunities employer and welcome applications from diverse candidates.



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