Service Operations Manager
3 weeks ago
**Job Summary:** We are seeking an experienced Service Operations Manager - HVAC to lead our team of field service technicians. As a key member of our operations team, you will play a critical role in ensuring our customers receive exceptional service.
About Us:
Newmans Heating & Air Conditioning is a small, family-owned HVAC company serving New Jersey. We offer a range of services, from residential to commercial installations, maintenance, and repairs.
Responsibilities:
- Oversee daily operations, including scheduling and dispatching technicians
- Conduct regular meetings with technicians to review procedures and provide feedback
- Develop and implement process improvements to increase efficiency and customer satisfaction
Requirements:
- 3+ years of experience in HVAC service operations management
- Proven track record of improving customer satisfaction and reducing costs
Compensation:$75,000 - $105,000 per year based on experience
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