Customer Service Representative

2 weeks ago


Florida, United States Talent Sphere Staffing Full time
Job Title: Customer Associate

We are seeking a highly skilled and detail-oriented Customer Associate to join our team. As a Customer Associate, you will be responsible for providing exceptional customer service by accurately processing submissions and ensuring that all data is accurate and up-to-date.

Key Responsibilities:
  • Consistently meet daily quotas and perform repetitive tasks with accuracy
  • Handle personal and confidential member information in compliance with HIPAA regulations
  • Understand and follow specific instructions and procedures
  • Accurately document and record member information
Requirements:
  • Proficient in PC operations and navigation
  • Familiarity with Microsoft Office
  • Exceptional attention to detail
  • Strong written communication skills
  • High School Diploma or equivalent
Preferred Experience:
  • Experience with data entry and CRM software
Work From Home Requirements:
  • Reliable internet service with 10MB upload/download ability
  • Quiet and private workspace free of distraction and interruption
Benefits:
  • 401(k) with match on eligible contributions
  • Medical, Dental, Vision with nationwide coverage
  • Company paid Life Insurance (Life/AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Company paid Short Term & Long Term Disability
  • Work From Home
  • Wellness Resources


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