Restaurant Operations Manager
6 days ago
About the Role:
Papa John's is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.
Key Responsibilities:
- Manage all aspects of restaurant operations, including inventory management, labor scheduling, and customer service.
- Lead and develop a high-performing team of employees, providing coaching, training, and feedback to ensure excellent customer service and quality products.
- Implement and maintain high standards of customer service, quality, and cleanliness in the restaurant.
- Monitor and control costs, including labor, inventory, and supplies, to ensure profitability and efficiency.
- Develop and implement marketing and sales strategies to drive sales growth and increase customer loyalty.
- Collaborate with other departments, including marketing, training, and operations, to ensure seamless execution of company initiatives.
- Stay up-to-date with industry trends, best practices, and company policies to continuously improve restaurant operations and customer experience.
Requirements:
- High school diploma or equivalent required; bachelor's degree in hospitality, business, or related field preferred.
- Minimum 2 years of experience in restaurant management or a related field, with a proven track record of success in leading high-performing teams and driving sales growth.
- Excellent communication, leadership, and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- Strong knowledge of restaurant operations, including inventory management, labor scheduling, and customer service.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer:
- A competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Opportunities for career advancement and professional growth within a dynamic and growing company.
- A fun and supportive work environment, with a team of dedicated and passionate employees.
- Discounts on food and merchandise, as well as opportunities to participate in company-sponsored events and activities.
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