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Area Operations Manager

2 months ago

Buford, Georgia, United States Hooters Full time

As the Area Operations Manager, you will play a pivotal role in expanding our market presence, enhancing our business performance, and fostering a culture of integrity and transparency. You will oversee the daily operational frameworks of the area, ensuring alignment with corporate policies aimed at maximizing profitability, sales, and maintaining excellent guest and employee relations.

Key Responsibilities:


• Conduct regular visits to the establishments under your management to assess and enhance operational efficiency, compliance with standards, and overall service quality.


• Establish and meet sales objectives while managing financial assets and performance metrics for the locations you oversee.


• Take charge of financial accountability, including cash flow, assets, and profitability for the managed units.


• Interpret and enforce company policies and procedures, ensuring they are consistently followed.


• Organize market meetings as necessary to address operational protocols, promotional activities, safety measures, and training initiatives.


• Execute marketing strategies and product promotions, ensuring new offerings are introduced in accordance with established standards.


• Optimize employee productivity and service quality across all managed locations, assigning tasks and evaluating staff performance.


• Oversee all aspects of recruitment, training, development, and retention of staff.


• Provide constructive feedback, training, and coaching to restaurant management to ensure effective implementation of company strategies and standards.


• Encourage restaurant growth and mentor team members to address operational, customer service, and personnel challenges.

Qualifications:


• A minimum of 4 years of relevant multi-unit management experience or a combination of education and experience.


• Demonstrated ability to drive initiatives that enhance sales, customer traffic, and profitability.


• Experience in developing, managing, and leading a diverse team.


• A strong passion for culinary excellence and outstanding service.


• Exceptional attention to detail and a commitment to achieving results.


• Strong multitasking abilities and adaptability to changing priorities.


• Proficient in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, along with experience in restaurant management systems.


• Excellent problem-solving and communication skills.


• Willingness to work flexible hours, including evenings, weekends, and holidays.


• Ability to travel approximately 50% of the time, both within and outside the designated market.