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Clinical Operations Assistant
2 months ago
We are seeking a highly skilled and detail-oriented Medical Support Specialist to join our team at Brown Dermatology. As a Medical Support Specialist, you will play a critical role in ensuring the smooth operation of our clinical facilities.
Key Responsibilities:
- Facilitate Patient Care: Assist in the delivery of patient care management under physician supervision, maintaining efficient clinical operations following electronic medical record (EMR) protocols.
- Prepare Exam Rooms: Prepare exam and treatment rooms with necessary supplies, ensuring a clean and organized environment for patients and healthcare professionals.
- Document Patient Information: Document patient medical history and dermatological condition, maintaining accurate and up-to-date records.
- Assist in Procedures: Assist in procedures and administer injections, adhering to strict medical protocols and guidelines.
- Maintain Cleanliness: Maintain the cleanliness of examination rooms and equipment, adhering to high standards of hygiene and sanitation.
- Order Supplies: Order supplies and handle medication refills, ensuring a seamless and efficient supply chain.
- Communicate Effectively: Communicate with patients, providers, and specialists, maintaining clear and effective communication channels.
- Patient Empowerment: Encourage patient involvement in their healthcare, promoting patient-centered care and education.
- Adaptability: Adapt to changing situations and prioritize work efficiently, ensuring seamless operations in a fast-paced clinical environment.
- Confidentiality: Maintain patient confidentiality and attend required training, adhering to strict confidentiality protocols.
- Supportive Role: May perform duties of Medical Secretary when needed, providing additional support to the clinical team.
Requirements:
- Education: High school diploma or equivalent.
- Training and Experience: Completion of Medical Assistant Program or relevant experience, with national certification preferred.
- Knowledge and Skills: Knowledge of dermatological procedures, ability to communicate effectively in English, emergency response and adaptability skills, and professional and effective communication skills.
- Preferred Experience: Prefer one year of experience in a dermatology setting, familiarity with EMR and scheduling software.
Equal Opportunity Employer: Brown Dermatology is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.
