Laundry Attendant

1 week ago


Panama City Beach, Florida, United States Innisfree Hotels Full time

About Innisfree Hotels

We are a hospitality company that values our employees and fosters a culture of care where everyone's voice is heard.

Job Summary

The Laundry Attendant is responsible for maintaining the cleanliness and organization of the hotel's laundry facilities. Key responsibilities include washing, folding, and restocking linens in a timely manner.

Key Responsibilities

  • Customer Service
    • Ensure a friendly and service-oriented approach in all interactions with guests and colleagues.
  • Team Collaboration
    • Promote a positive work environment by addressing conflicts calmly and professionally.
  • Personal Appearance and Grooming
    • Maintain high standards of personal appearance and grooming.
  • Equipment Maintenance
    • Coordinate with maintenance for any laundry equipment issues or repairs.
  • Inventory Management
    • Stock and maintain linens and laundry supplies.
  • Linen Distribution
    • Coordinate linen distribution among departments and guest rooms.
  • Lost and Found
    • Handle 'Lost and Found' items according to company standards.
  • Guest Complaint Resolution
    • Address and resolve guest complaints promptly and effectively.
  • Company Policies and Procedures
    • Follow all company policies and procedures.
  • Work Environment
    • Maintain a clean and safe work environment.
  • Additional Responsibilities
    • Perform any other duties as assigned.

Requirements

  • Education
    • High school diploma or equivalent.
  • Experience
    • 2+ years of housekeeping or laundry experience in hospitality preferred.
  • Skills
    • Strong communication skills in English.
    • Detail-oriented and able to multitask.
    • Ability to work independently with minimal supervision.

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