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Member Services Coordinator

2 months ago

Washington, Washington, D.C., United States DCCC Full time
Position Overview

Reports To: Managing Director of Member Services

Department: Member Services

Work Arrangement: Hybrid (Remote & Headquarters)

Employment Type: Full-Time, Salary Non-Exempt

Supervisory Role: None

Position Summary: The DCCC Member Services Department is dedicated to providing essential fundraising, campaign, and political support to Members and candidates. Our team acts as vital intermediaries for Members, advocating on their behalf to the Committee while ensuring that their needs and concerns are effectively addressed. The Member Services team collaborates closely to deliver outstanding service, with the Managing Director overseeing final approvals and departmental goals.

This role is part of a collective bargaining unit.

Key Responsibilities

Administrative Duties:

  • Assist in managing daily operations of Member communication areas.
  • Act as a liaison to Members of Congress and the Committee.
  • Oversee and update various databases, ensuring accurate data entry.
  • Maintain and refresh departmental resource manuals, materials, and digital tools.
  • Organize campaign fundraising communications on behalf of the Member Services Department.
  • Keep a daily log of services rendered.
  • Track attendance of Members of Congress during engagement events.
  • Coordinate intern and volunteer opportunities for the department.
  • Facilitate in-person and virtual outreach meetings, including compliance briefings and training sessions.
  • Assist with mailings and phone banks for campaign initiatives.
  • Manage and update access to various digital services.

Member Engagement:

  • Publish and distribute fundraising information and weekly event directories for Members of Congress.
  • Draft communications to Members regarding DCCC campaign contributions.
  • Support the Managing Director in scheduling and managing events for Members of Congress.
  • Provide tailored training and orientation on available products, services, and resources.
  • Perform additional duties as assigned.
Qualifications
  • Prior administrative experience is essential.
  • Political experience is preferred.
  • Experience in managing and coordinating meetings and events is required.
  • Proficient in Microsoft Office Suite and Google Suite.
  • Ability to work independently and collaboratively within a team.
  • Strong organizational skills with the ability to prioritize tasks effectively.
  • Excellent verbal and written communication skills across all organizational levels.
  • High attention to detail, particularly when multitasking.
  • Ability to monitor quality and accuracy in personal and team outputs.
  • Proactively promotes an inclusive atmosphere and commitment to diversity.
  • Demonstrated multicultural competence in working with diverse individuals.
  • Strong interpersonal skills with the ability to build relationships at all levels.
Why Work with Us?
  • We value and acknowledge hard work.
  • Comprehensive benefits package for eligible employees, including:
  • Over 25 days of paid time off, covering federal holidays, vacation, and sick leave.
  • Health, dental, and vision insurance fully covered for employees and their families.
  • Life and Accidental Death and Dismemberment (AD&D) insurance provided at no cost to employees.
  • Retirement plan with up to 6% employer matching contributions.
  • Monthly mobile phone stipend.
  • Access to gym facilities for employees in the region.
  • Opportunity to contribute to a dynamic national political committee focused on sustaining the Democratic congressional majority.
  • Professional development opportunities to enhance skills related to political campaign operations.
  • Experience in a competitive political landscape with diverse districts across the nation.
  • Networking opportunities with policymakers, candidates, and Democratic Party leaders.
  • Exposure to various functions and departments within the DCCC.
  • Commitment to equity and inclusion in hiring and strategic decisions.
  • Ongoing professional development programming beyond the election cycle.
About DCCC

The Democratic Congressional Campaign Committee (DCCC) is the official national Democratic campaign committee responsible for electing Democrats to the U.S. House of Representatives. The DCCC supports Democratic candidates and campaigns through a variety of services, including field operations, fundraising, communications, digital strategy, research, and management consulting. Our mission is supported by contributions from individuals and organizations across the country, and we seek dedicated professionals committed to electing Democrats and maintaining a Democratic majority in the House.

Equal Opportunity/Diversity Policy

DCCC is committed to a policy of equal opportunity in employment and prohibits discrimination based on race, color, national origin, gender, sexual orientation, religion, age, disability, or any other basis prohibited by law. We strive to build a diverse staff that reflects the communities we serve and the Democratic Party.

Diversity Mission Statement

The DCCC aims to reflect the diversity of the country, enhancing our mission to elect House Democrats. We are dedicated to fostering an inclusive environment that supports diversity at all organizational levels.