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Delivery Experience Agent

1 month ago


Wilmington, Delaware, United States Best Buy Full time

Job Summary

We are seeking a highly skilled Delivery Experience Agent to join our team at Best Buy. As a Delivery Experience Agent, you will be responsible for delivering, installing, repairing, and hauling away basic complexity appliances, televisions, and other technology products.

Key Responsibilities

  • Deliver and install technology products, including appliances and televisions, to customers' homes and other locations.
  • Repair and troubleshoot technology products, including home theater equipment and appliances.
  • Provide exceptional customer service and ensure a seamless delivery experience for customers.
  • Manage inventory and vehicle maintenance in partnership with other team members.
  • Process paperwork and payment, and provide feedback to store teams.

Requirements

  • 6 months of experience in consumer electronics delivery, integration, network, or repair, or military equivalent.
  • Current, valid driver's license.
  • Ability to carry, lift, push, and pull weights up to 350 pounds alone or up to 700 pounds as part of a team, with the use of a harness, lift, or dolly.
  • Must be at least 21 years old.
  • Acquire and maintain any state or local licensing, as required, within 90 days of being hired.

Preferred Qualifications

  • Leadership, decision-making, written and verbal communication, and client relations skills.
  • Experience in an in-home installation environment.
  • Experience using and learning about technology products.

About Us

At Best Buy, we are committed to enriching lives through technology. We bring this to life every day by humanizing and personalizing tech solutions for every stage of life. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.