Executive Assistant to a State Farm Agent

1 month ago


Wilmington, Delaware, United States Ray Romano - State Farm Agent Full time
Job OverviewAs a key member of the Ray Romano - State Farm Agent team, you will play a vital role in delivering exceptional client experiences that drive the growth of our insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have the opportunity to enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of our community members.

We are seeking a dedicated and customer-focused individual who is eager to learn and grow with our team. If you are a strong communicator with excellent problem-solving skills, we encourage you to apply.

Key Responsibilities
  • Establish and maintain strong customer relationships through regular follow-up and communication.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-centric approach to educate customers about insurance options, identifying their needs and providing personalized solutions.
  • Collaborate with other agency team members to ensure seamless communication and efficient service delivery.
Requirements
  • Dedication to delivering exceptional customer service.
  • Excellent communication and interpersonal skills to effectively relate to customers and team members.
  • Proactive problem-solving skills to address customer concerns and resolve issues efficiently.
Benefits
  • Competitive hourly pay plus commission/bonus opportunities.
  • Potential for career advancement and professional growth within our agency.
  • Paid time off, including vacation and personal/sick days.
  • Comprehensive health benefits.
  • Valuable career-building experience in a dynamic and supportive team environment.


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