Customer Service Representative

4 weeks ago


Wilmington, Delaware, United States Theresa Heitter - State Farm Agent Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our State Farm Agent team. As a key member of our team, you will be responsible for delivering exceptional client experiences that drive the growth of our successful insurance agency.

Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role. You will have the opportunity to enhance your career while resolving customer inquiries, coordinating with other team members, and anticipating the needs of our community members.

We are looking for a driven and customer-focused individual who is eager to learn and grow with our team.

Responsibilities
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
Qualifications
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.


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