Current jobs related to Technical Support Specialist - Fort Lauderdale, Florida - JetBlue Airways Corporation

  • Technical Support Specialist

    1 month ago

    Fort Lauderdale, Florida, United States TEKsystems Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring that their issues are resolved in a timely and professional manner.Job Summary:The Technical Support Specialist...

  • Technical Support Specialist

    3 weeks ago

    Fort Lauderdale, Florida, United States TEKsystems Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring that their issues are resolved in a timely and professional manner.Key Responsibilities:Provide technical...

  • Technical Support Specialist

    7 days ago

    Fort Lauderdale, Florida, United States The Ware Group LLC Full time

    Job Title: Technical Support SpecialistAt The Ware Group LLC, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our sales support team, you will be responsible for providing technical guidance and support to our customers and employees.Key Responsibilities:Develop and implement technical sales support...

  • Technical Support Specialist

    4 weeks ago

    Fort Lauderdale, Florida, United States Catholic Charities Full time

    Job SummaryCatholic Charities is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Key ResponsibilitiesProvide technical assistance and support for incoming queries and...

  • Technical Support Specialist

    2 weeks ago

    Fort Lauderdale, Florida, United States Vitaver & Associates Full time

    Job Summary:As a Technical Support Specialist at Vitaver & Associates, you will provide first-level technical support to end-users via phone, email, or in-person walk-ups. You will diagnose and resolve hardware, software, and network issues promptly, and ensure timely resolution of reported issues and escalate problems as needed.Responsibilities: Provide...

  • Technical Support Specialist

    2 weeks ago

    Fort Lauderdale, Florida, United States TEKsystems Full time

    Job DescriptionAs a Technical Support Specialist, you will be responsible for providing exceptional technical support to customers, responding to inquiries, and resolving technical issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, and chatResolve technical issues and escalate to senior team...

  • Technical Support Specialist

    7 days ago

    Fort Lauderdale, Florida, United States HID Global Full time

    Technical Support SpecialistThis role focuses on delivering exceptional technical support for HID Global's Mobile Access and Cloud-Based Access Control solutions. In this pivotal position, you will provide timely and effective resolutions for complex technical issues related to HID's cloud-based access control systems.Key Responsibilities:Serve as the...

  • Senior Technical Support Specialist

    2 weeks ago

    Fort Lauderdale, Florida, United States Chelsea Technologies Full time

    Job SummaryChelsea Technologies is seeking a highly skilled Senior Technical Support Specialist to join our team in Fort Lauderdale, FL. As a key member of our Service Desk team, you will provide exceptional Level 2 technical support to our clients, both remotely and on-site.Key Responsibilities:Provide top-notch technical support to clients via phone,...

  • Technical Customer Support Specialist

    2 weeks ago

    Fort Lauderdale, Florida, United States ACR Electronics Full time

    Job SummaryThe Technical Customer Support Agent plays a crucial role in providing technical assistance and administrative support to ensure the efficient support of our customers. This position involves troubleshooting technical issues, managing customer relationships, and providing assistance to end-users. The ideal candidate should possess a combination of...

  • Technical Customer Support Specialist

    7 days ago

    Fort Lauderdale, Florida, United States ACR Electronics Full time

    Job Summary:The Technical Customer Support Agent role is a crucial position that provides essential technical assistance and administrative support to ensure the efficient support of our customers.This position involves troubleshooting technical issues, managing customers, and providing assistance to end-users. The ideal candidate should possess a...

  • Material Support Specialist

    7 days ago

    Fort Lauderdale, Florida, United States LAUNCH Technical Workforce Solutions Full time

    POSITION SUMMARYWe are seeking a highly skilled and motivated Data Analyst and Repair Management Specialist to support the Repair Management team and drive operational efficiency at LAUNCH Technical Workforce Solutions. The ideal candidate will have a strong background in data analysis, with a proven ability to lead process improvements and communicate...

  • Technical Support Specialist

    4 weeks ago

    Fort Lauderdale, Florida, United States Insight Global Full time

    Job Title: Tier 1 Support AnalystWe are seeking a highly skilled and motivated Tier 1 Support Analyst to join our team at Insight Global. As a key member of our IT support team, you will be responsible for providing exceptional customer service and technical support to our internal employees.Key Responsibilities:Respond to technical questions and issues from...

  • Technical Support Specialist

    1 month ago

    Fort Lauderdale, Florida, United States Insight Global Full time

    Job Title: Tier 1 Support AnalystWe are seeking a highly skilled and motivated Tier 1 Support Analyst to join our team at Insight Global. As a key member of our IT support team, you will be responsible for providing exceptional technical support to our internal employees.Key Responsibilities:Respond to technical questions and issues from internal employees...

  • Technical Support Specialist

    2 weeks ago

    Fort Lauderdale, Florida, United States UKG (Ultimate Kronos Group) Full time

    Job Title: Sr Technical Support TechnicianAt UKG, we're on a mission to inspire every organization to become a great place to work through our award-winning HR technology.About the Role:We're seeking a highly skilled and experienced Technical Support Technician to join our Global Support team. As a key member of our team, you'll be responsible for delivering...

  • Technical Support Specialist

    2 weeks ago

    Fort Myers, Florida, United States TEKsystems Full time

    Job SummaryTEKsystems is seeking a skilled Technical Support Specialist to provide rotational support for our clinics with hands-on technical support and training. The ideal candidate will ensure timely resolution of tickets, monitor trends in technology issues, and implement solutions with the SD Corporate team.Key Responsibilities:Provide technical support...

  • IT Support Specialist

    2 weeks ago

    Fort Lauderdale, Florida, United States I S T N INC Full time

    Job DescriptionWe are seeking a skilled IT Support Specialist to join our team. The ideal candidate will have strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.Responsibilities:Provide technical support for computer systems, networks, and software applicationsTroubleshoot and resolve technical issues in a...

  • IS Analyst

    1 month ago

    Fort Lauderdale, Florida, United States Franklin Templeton Full time

    Job Title: IS Analyst - Technical SupportAt Franklin Templeton, we're driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our...

  • Cybersecurity Support Specialist

    2 weeks ago

    Fort Lauderdale, Florida, United States Maverc Technologies Full time

    Job Title: Cybersecurity Support SpecialistMaverc Technologies is seeking a highly motivated and experienced Cybersecurity Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our customers, ensuring the smooth operation of our cybersecurity and IT services.Key...

  • IT Support Specialist

    4 weeks ago

    Fort Lauderdale, Florida, United States ASM Global Full time

    Job Title: IT Support SpecialistASM Global is seeking an IT Support Specialist to join our team at The Broward Convention Center in Ft. Lauderdale, FL.Job Summary:The IT Support Specialist will assist the IT Manager with providing and supporting services for live events, conferences, meetings, and other IT-related duties throughout the facility.Key...

  • IT Support Specialist

    1 month ago

    Fort Lauderdale, Florida, United States BioMatrix Specialty Pharm Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at BioMatrix Specialty Pharm. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our IT systems and technology, supporting pharmacy operations and providing technical assistance to our staff.Key ResponsibilitiesTechnical Support:...

Technical Support Specialist

2 months ago

Fort Lauderdale, Florida, United States JetBlue Airways Corporation Full time

Job Summary

The Technical Support Controller is a critical role within JetBlue Airways Corporation, responsible for monitoring fleet performance on a daily basis and providing recommendations for preventative maintenance, ongoing troubleshooting, and aircraft recovery. This position reports to the Supervisor of Aircraft Technical Support and requires a strong ability to troubleshoot complex aircraft systems.

Key Responsibilities

  • Review open Minimum Equipment List (MEL) updates, parts, and troubleshooting to ensure aircraft are airworthy.
  • Issue Technical Service Items or Engineering Control/Technical Service Items for MEL items with extensive history.
  • Ensure parts are available in the system to support clearing MEL items, including Save our Spares (SOS) parts.
  • Periodically report trends, including MEL, and make recommendations to Tech Managers and Airline Transportation Association (ATA) responsible Engineers.
  • Work with MEL planning to ensure MEL are assigned to prevent Out Of Service (OOS) aircraft.
  • Identify necessary actions and provide instructions to prevent recurring interruptions, coordinating with planning, Aircraft on Ground (AOG), and Maintenance Operation Center (MOC) to schedule and allocate parts/tooling for follow-up actions.
  • Research and develop an action plan with aircraft manufacturing representatives to recover aircraft that are hard AOG.
  • Assist in identifying necessary manual revisions or issuing Info Notices and/or Maintenance Alert Bulletins for more effective troubleshooting, supporting the SOS and No Fault Found policy programs.
  • Review Service News Letters and Airline Operator Telex for troubleshooting information.
  • Liaise with ATA Engineers, MOC, and provide technical assistance and guidance in troubleshooting assignments for Blue Maintenance cities to reduce OOS time.
  • Act as a leader during road trips to reduce OOS times when requested.
  • Review aircraft Health Diagnosis software (AVIATAR, AHEAD, FLIGHTLINK, DFDR) for symptoms of system degradation and issue appropriate action.
  • Perform additional duties and responsibilities as assigned to achieve departmental and Company objectives.

Requirements

  • High School Diploma/General Education Development (GED) Diploma with seven (7) years' experience in aircraft maintenance, aircraft systems, and troubleshooting with a part 121 operator; OR a Bachelor's Degree in Engineering with five (5) years' experience in aircraft maintenance.
  • Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate.
  • Strong ability to troubleshoot complex aircraft systems.
  • Knowledge of aircraft maintenance processes and procedures.
  • Strong knowledge of aircraft documentation (Aircraft Maintenance Manual, Illustrated Parts Catalogue, Fault Isolation Manual, Troubleshooting Manual, Wiring Diagram, Aircraft Schematic Manual, etc.).
  • Diverse experience in all aspects of technical operations and aircraft systems.
  • Available for overnight travel (30%).
  • Available to travel to support the recovery of OOS aircraft when needed and on short-notice.
  • In possession of or the ability to obtain valid travel documents with the ability to travel in and out of the United States unrestricted.
  • Depending on location, may need to acquire and maintain a United States Customs Clearance.
  • Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge.
  • Possess and maintain a valid Driver License and a driving record from the state of your primary residence that meets JetBlue Airways' insurance standards.
  • Must pass a pre-employment drug test.
  • Must be legally eligible to work in the country in which the position is located.
  • Authorization to work in the US is required. This position is not eligible for visa sponsorship.

Preferred Qualifications

  • Bachelor's Degree in Engineering or Aircraft Maintenance Management.
  • Experience with E190 and Airbus A320/A321 aircraft.
  • Knowledge of Microsoft Project, Word, PowerPoint, and Excel.
  • Strong organizational, communication, and team-building skills.

Crewmember Expectations

  • Regular attendance and punctuality.
  • Potential need to work flexible hours and be available to respond on short-notice.
  • Able to maintain a professional appearance.
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft.
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun.
  • Must fulfill safety accountabilities as prescribed by JetBlue's Safety Management System.
  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy, and behavioral standards.
  • Identify safety and/or security concerns, issues, incidents, or hazards that should be reported and report them whenever possible and by any means necessary, including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)).
  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.), and Company policies, procedures, and risk controls.
  • Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities.

Equipment

  • Computer and other office equipment.

Work Environment

  • Traditional office environment and occasional field service.
  • Present for core business hours with occasional off-hours support.

Physical Effort

  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)