Material Support Specialist

3 weeks ago

Fort Lauderdale, Florida, United States LAUNCH Technical Workforce Solutions Full time
POSITION SUMMARY

We are seeking a highly skilled and motivated Data Analyst and Repair Management Specialist to support the Repair Management team and drive operational efficiency at LAUNCH Technical Workforce Solutions. The ideal candidate will have a strong background in data analysis, with a proven ability to lead process improvements and communicate effectively with both internal and external stakeholders.

JOB RESPONSIBILITIES

• Follow up with vendors to obtain repair quotes.

• Interaction with vendors and internal areas to dispute quotes.

• Generate Purchase Orders according to Embraer policies.

• Assist the Repair Management team with the activities of the area.

• Interact internally and externally to expedite repaired parts return to Embraer and its customers.

• Support meetings and conference calls related to the Repair Management activities.

• Support the Repair Management team and leadership with reports.

• Work to solve discrepancies related to the repair management activities/paperwork.

• Participate in special projects - Kaizen.

• Update operational systems with repair information.

• Continually seeks opportunities to improve process flow and work efficiency.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES

• Education: High School Diploma.

• Experience: Generally, at least 3 years of customer service experience or supply chain & procurement.

• Knowledge, Skills & Abilities: Assignments require basic knowledge of a technical or functional area. Rapid learning and application of new information and concepts within the functional area takes place.

• Strong communication and analytical skills, with the ability to lead discussions and drive process improvements.

• Data-driven mindset capable of performing complex data analyses and presenting results clearly and concisely.

• Demonstrate negotiation techniques and customer services abilities.

• Organized and detailed oriented

• Team player

• Comprehends value-based management fundamentals (Shareholder Satisfaction x Customer Satisfaction x Employee Satisfaction) and employment law (sexual harassment, disability, discrimination, labor laws, etc.).

• Proficient in Outlook, internet browsers, Microsoft office (Word, Advanced Excel, and Power Point), SAP.

• Proven experience in Business Intelligence tools, such as Power BI, QlikView, Qlik Sense, Tableau and/or CRM Analytics.

• SQL skills for manipulating, transforming, analyzing, and presenting data.

• English language fluency

WORKING CONDITIONS / ENVIRONMENT / SPECIAL REQUIREMENTS

• Ability to work in a safe, professional manner, adhering to all regulatory requirements, including OSHA, EPA, State, and Federal regulations.

• GENERAL COMMITMENT FOR ALL EMPLOYEES

• Commitment to company values and compliance with department norms, policies, directives, and procedures.

• Incorporates Lean and P3E processes and concepts into daily activities.

• Strive for continuous improvement of processes and procedures.

• Honors and protects confidential and proprietary documents and information.

• Satisfies work schedule requirements.

• The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee.

• Performs other duties as assigned.

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