Professional Support Specialist

3 weeks ago


Madison, United States Sony Full time
Job Title: Professional Support

Sony Corporation of America is seeking a highly skilled Professional Support Specialist to join our Personal Entertainment Business team. As a key member of our team, you will be responsible for providing exceptional technical support to sound creators and studios, as well as managing technical relations with industry partners to drive business growth.

Key Responsibilities:
  • Provide 360RA technical support to essential content development stakeholders, including record labels, artist teams, and recording/mastering studios.
  • Develop and maintain relationships with industry partners to drive business growth and expansion.
  • Collect and organize feedback from engineers, producers, and creators to improve tools and workflow.
  • Support planning and execution of events, such as user group meetings, online seminars, and trade shows.
  • Develop and implement 360RA/360VME creators' community initiatives to drive engagement and communication amongst creators.
Requirements:
  • Academic education in audio technology and/or music production.
  • Minimum of 7 years' experience in audio technology, music production, and/or audio/sound engineering.
  • Experience and knowledge of professional audio, both analogue and digital.
  • Understanding of trends within the music industry and pop culture.
  • Excellent interpersonal and communication skills.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunity to work with a leading technology company.
  • Collaborative and dynamic work environment.


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