Senior Operations Analyst, Marketplace Dynamics
4 weeks ago
The Sr. Operations Analyst, Marketplace Dynamics, will play a pivotal role in analyzing and reporting key factors driving staffing, scheduling, and forecasting demand and headcount needs to ensure a balanced marketplace that meets our growing customer demand.
Key Responsibilities- Lead complex data analyses and forecasting using tools such as SQL, Looker, or Excel/Google Sheets, uncovering trends and patterns to provide valuable insights into the 'why' behind these trends.
- Ensure a balanced marketplace by providing detailed data-driven strategies and actionable recommendations on staffing levels during seasonal variances and other fluctuations in volume.
- Track and monitor overall workforce operations, including productivity, engagement, retention, and coverage to identify trends and patterns that impact staffing and demand.
- Monitor business performance daily to identify and mitigate issues/opportunities that are highlighted in the data. Work cross-functionally with Product, Customer Support, and Medical Affairs to address those issues and opportunities.
- Build for scale: Proactively identify, codify, and implement a core platform for data-driven decision-making related to marketplace balance and workforce experience.
- BS/BA or equivalent, with a focus in analytics, business, economics, or finance (preferred)
- 5+ years relevant experience in a strategic problem-solving role; prior experience in consulting, analytics, or healthcare operations in a fast-paced, high-growth, and rapidly changing environment, or similar
- Quantitative Analysis and Data Modeling: Advanced proficiency in quantitative analysis, data modeling, and forecasting using tools such as Looker, Excel/Google Sheets, and no-code/low-code automation tools.
- SQL Proficiency: Extensive experience with SQL, including writing complex queries and extracting data from multiple tables to support data analysis and reporting needs.
- Forecasting Expertise: Expert knowledge of forecasting methodologies, preferably in a high-growth DTC company or consumer marketplace, with the ability to anticipate and plan for future volume changes and staffing needs.
- Business Acumen: Excellent written and verbal communication skills, with proven experience presenting complex data and insights to senior cross-functional stakeholders clearly and concisely.
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- Employee discounts on hims & hers & Apostrophe online products
- 401k benefits with employer matching contribution
- Offsite team retreats
-
Senior Operations Analyst, Marketplace Dynamics
1 month ago
San Francisco, California, United States Hims Full timeAbout the RoleThe Sr. Operations Analyst, Marketplace Dynamics, will play a pivotal role in analyzing and reporting key factors driving staffing, scheduling, and forecasting demand to ensure a balanced marketplace that meets our growing customer demand.Key ResponsibilitiesLead complex data analyses and forecasting using tools such as SQL, Looker, or...
-
San Francisco, California, United States Hims Full timeAbout the Role:The Sr. Operations Analyst, Marketplace Dynamics, will play a pivotal role in analyzing and reporting key factors driving staffing, scheduling, and forecasting demand to ensure a balanced marketplace that meets our growing customer demand.Reporting to the Sr. Manager of Provider Pay & Operations, you will utilize data to deliver on a singular...
-
Strategic Operations Analyst, Marketplace Dynamics
2 months ago
San Francisco, California, United States Hims Full timeAbout the Role:The Strategic Operations Analyst, Marketplace Dynamics, will work at the intersection of the Provider Marketplace and Customer Experience teams. This role plays a key role in analyzing and reporting key factors influencing staffing, scheduling, and forecasting demand and headcount needs to ensure a balanced marketplace that meets increasing...
-
Senior Marketplace Operations Analyst
2 months ago
San Francisco, California, United States Hims Full timePosition Overview:The Senior Marketplace Operations Analyst will serve as a pivotal link between the Provider Marketplace and Customer Experience divisions. This position is essential for evaluating and reporting on critical elements that affect staffing, scheduling, and demand forecasting, ensuring a well-balanced marketplace that can accommodate growing...
-
Senior Product Manager
2 weeks ago
San Francisco, California, United States Wonderschool Full timeJob Title: Senior Product ManagerWe are seeking a highly skilled Senior Product Manager to join our team at Wonderschool. As a Senior Product Manager, you will be responsible for leading the development of our child care marketplace, working closely with cross-functional teams to deliver solutions that meet the needs of our customers.About the Role:Develop...
-
Senior Backend Engineer
4 days ago
San Francisco, California, United States Uber Full timeAbout the RoleUber's Marketplace team is seeking a Senior Backend Engineer to drive innovation across a wide range of services that are core to our Marketplace. As a key member of the team, you will contribute to the development of systems that optimize real-time marketplace dynamics to provide seamless experiences for millions of users globally.About the...
-
Senior Logistics Analyst
3 weeks ago
San Diego, California, United States RIVET OPERATIONS COMPANY LLC Full timeJob Title: Senior Logistics AnalystRivet Operations Company LLC is seeking a highly skilled Senior Logistics Analyst to join our team in San Diego, CA. As a Senior Logistics Analyst, you will be responsible for providing logistical support to our operations, including stock control, aviation supply, and financial management.Key Responsibilities:Identify and...
-
Senior Risk Analyst
5 days ago
San Francisco, California, United States Lawton Senior Living Full timeJob Title: Senior Risk AnalystWe are seeking a highly skilled Senior Risk Analyst to join our team at First Citizens Bank. As a Senior Risk Analyst, you will be responsible for building out credit research and analysis within Liquidity Product Management, providing fundamental credit research and financial analysis of SVB counterparties, and offering...
-
Senior Business Operations Analyst
3 weeks ago
San Francisco, California, United States Social Finance Ltd Full timeJob Title: Senior Business Operations AnalystWe are seeking a highly skilled Senior Business Operations Analyst to join our Business Planning & Analytics team. As a key member of our team, you will be responsible for driving operational decision-making, policy/procedure formation, growth management, and other managerial functions.Key Responsibilities:Develop...
-
San Francisco, California, United States Uber Full timeAbout the TeamAt Uber, we're revolutionizing the way people move around cities. Our Marketplace team is responsible for designing and building the algorithms that power our platform, connecting millions of riders and drivers every day.We're a team of innovators, data enthusiasts, and problem-solvers who are passionate about making a meaningful impact. We...
-
Senior GTM Operations Analyst
6 days ago
San Francisco, California, United States DaVita Full timeAbout the RoleWe are seeking a highly skilled Senior GTM Operations Analyst to join our Sales Operations team. As a key member of our organization, you will be responsible for managing end-to-end Sales Revenue forecasting, supporting an assigned Sales Leader, and driving improved sales efficiencies.Key ResponsibilitiesSupport Sales Leaders, CRO, and COO in...
-
Senior Product Manager
3 weeks ago
San Francisco, California, United States Wonderschool Full timeJob Title: Senior Product ManagerWonderschool is seeking a highly skilled Senior Product Manager to lead the development of our marketplaces and growth-focused products. As a key member of our product team, you will be responsible for defining and executing product strategies that drive business growth and customer satisfaction.Responsibilities:Develop and...
-
Senior Product Manager
5 hours ago
San Francisco, California, United States Wonderschool Full timeJob SummaryWe are seeking a Senior Product Manager to lead the development of our marketplaces and growth initiatives. The ideal candidate will have a strong background in product management, with experience working on SaaS and marketplace products. They will be responsible for defining the product vision, strategy, and goals, and will work closely with...
-
ECommerce Marketplace Specialist
3 weeks ago
San Francisco, California, United States MIDAS CHAIN INC Full timeAbout Midas Chain IncMidas Chain Inc is a leading jewelry manufacturer in the U.S. and worldwide, selling exclusively to the jewelry trade. With a rich history spanning 40 years, the company has established itself as a premier player in the industry, known for its expert craftsmanship and commitment to creating genuine client relationships.The RoleWe are...
-
Finance Operations Senior Business Analyst
3 weeks ago
San Jose, California, United States The Boston Consulting Group Inc Full timeKey ResponsibilitiesAs a Senior Financial Operations Analyst, you will be responsible for providing detailed analysis and reporting on revenue data to senior leadership. This involves performing weekly reporting with strong attention to detail and delivering precise information to support business decisions.Key SkillsStrong analytical and problem-solving...
-
Senior Financial Analyst
10 hours ago
San Francisco, California, United States Trial Library Full timeJoin Our Team at Trial LibraryAt Trial Library, we're on a mission to improve health equity by expanding access to cancer precision medicine. As a Senior Analyst of FP&A, you'll play a vital role in helping us achieve this goal.About the RoleWe're seeking a highly skilled Senior Analyst of FP&A to join our team. In this role, you'll work closely with senior...
-
Senior Financial Analyst
6 days ago
San Francisco, California, United States Hazel Health, Inc. Full timeJoin Our Team as a Senior Financial AnalystHazel Health, Inc. is seeking a highly analytical and data-driven Senior Financial Analyst to join our team. As a key member of our finance team, you will play a critical role in scaling our business and driving growth.Responsibilities:Develop and maintain financial models and forecasts to inform business...
-
Senior Tax Analyst
4 weeks ago
San Francisco, California, United States Ouster Full timeJob Title: Senior Tax AnalystAt Ouster, we are seeking a highly skilled Senior Tax Analyst to join our growing tax and finance team. As a key member of our team, you will play a critical role in supporting all facets of our tax function, including sales/use tax, provision, compliance, and tax planning for our global lidar business.About the RoleThe Senior...
-
Senior Mission Architect
1 month ago
San Jose, California, United States General Dynamics Full timeSenior Mission ArchitectGeneral Dynamics Mission Systems is seeking a highly skilled Senior Mission Architect to join our team. As a key member of our Intelligence Community team, you will be responsible for developing and implementing mission solutions that meet the evolving needs of our customers.Key Responsibilities:Identify and capture new business...
-
Senior Financial Analyst
5 days ago
San Francisco, California, United States Trial Library Full timeJob Title: Senior Financial AnalystJoin our team at Trial Library, Inc. as a Senior Financial Analyst, where you will play a vital role in driving the company's financial success.About the RoleWe are seeking a highly skilled and experienced Senior Financial Analyst to lead our financial planning and analysis functions. As a key member of our finance team,...