Restaurant Operations Manager
6 days ago
Taziki's Cafe is a fast-casual restaurant brand with a strong presence in the market. Our mission is to create an environment that combines extraordinary food with meaningful human connection.
Job SummaryWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our cafe, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Leadership and Management: Supervise and mentor a team of staff members, providing guidance and support to ensure excellent customer service and high-quality food preparation.
- Operations Management: Oversee the efficient operation of the cafe, including inventory management, scheduling, and staff training.
- Customer Service: Ensure that all customers receive exceptional service, responding to their needs and concerns in a timely and professional manner.
- Sales Growth: Develop and implement strategies to drive sales growth, including menu engineering, pricing, and promotions.
- Food Safety and Quality: Ensure that all food is prepared and served to the highest standards of quality and safety.
- Inventory Management: Manage inventory levels, ordering supplies, and maintaining a clean and organized store environment.
- Staff Development: Provide ongoing training and development opportunities to staff members, ensuring they have the skills and knowledge needed to excel in their roles.
- Experience: Minimum of 1-3 years of management experience in a fast-casual or restaurant environment.
- Education: High school diploma or equivalent required; degree in hospitality, business, or related field preferred.
- Skills: Excellent leadership, customer service, and communication skills; ability to work in a fast-paced environment; strong problem-solving and decision-making skills.
- Certifications: Food Manager Certification required.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career advancement and professional growth.
- Team Environment: A dynamic and supportive team environment.
The position requires the ability to tolerate walking and standing during the entire shift. Requires reaching, bending, lifting, carrying, and must be able to lift a minimum of 50 pounds to chin level without injury. Work with speed and efficiency in high-pressure situations.
Physical RequirementsFlexible schedule requiring 50-55 hours weekly of physical activity. Shifts will vary and may include early mornings, evenings, weekends, and/or holidays.
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