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Corporate Account Coordinator

2 months ago

Hoffman Estates, Illinois, United States Heritage-Crystal Clean, Inc. Full time

Heritage-Crystal Clean, Inc. stands as a prominent entity in the environmental waste management sector. We are on the lookout for dedicated individuals who exhibit a robust work ethic to contribute to our expanding organization. We provide competitive remuneration, comprehensive benefits, and pathways for career progression. Full training will be offered for this role.

We are in search of a National Account Specialist to enhance our Corporate Accounts Team in meeting strategic objectives and initiatives. This position plays a crucial role in preparing business evaluations, onboarding new corporate clients, managing recurring customer reports, and collaborating across departments to facilitate pricing adjustments.

Key Responsibilities:

  • Gather and analyze data for customer business evaluations, rebates, pricing adjustments, and catalogs.
  • Oversee customer onboarding by ensuring all necessary documentation is submitted and properly filed, completing system updates and project management tasks; conduct price file audits for parity and contract adherence; validate locations; and participate in all essential internal onboarding meetings.
  • Manage all assigned recurring reports efficiently.
  • Analyze data to provide insights for ad hoc reports and audits.
  • Demonstrate problem-solving skills by navigating challenges and offering valuable insights based on data analysis.
  • Address interdepartmental requests submitted through the shared inbox promptly.
  • Support low-profile corporate clients by working collaboratively to finalize pricing adjustments and rebates.
  • Conduct thorough analysis for price file uploads to avoid implementing low-profit pricing.
  • Assist in researching, verifying, and resolving order holds related to low-profit and pricing discrepancies when the Corporate Account Associate is unavailable.
  • Exhibit a data-driven approach to tasks.
  • Employ logical reasoning and strong analytical capabilities.
  • Maintain a proactive demeanor with a sense of urgency.
  • Demonstrate proficiency in Microsoft Office Suite.
  • Effectively manage long-term projects.

Core Competencies:

  • Strong reading comprehension skills.
  • Intermediate to advanced proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook.
  • Excellent written and verbal communication abilities.
  • Capability to thrive in a fast-paced environment by:
    • Prioritizing tasks effectively.
    • Multitasking efficiently.
    • Accurately processing high volumes of transactions.
    • Meeting deadlines consistently.
  • Ability to maintain confidentiality.
  • Exceptional follow-up and organizational skills.
  • Present a positive representation of Heritage-Crystal Clean, Inc. to corporate clients, colleagues, external partners, and the general public.

Work Experience:

  • 1-3 years of experience in a corporate office setting is required.

Education, Certificates, Licenses, or Designations:

  • High School Diploma or equivalent is necessary.

Specific Skills:

  • Intermediate to advanced experience with Microsoft Office software/applications.

Heritage-Crystal Clean, Inc. is a leader in the environmental waste management industry, dedicated to finding motivated individuals with a strong work ethic to contribute to our growth. We offer competitive compensation, comprehensive benefits, and opportunities for career advancement, with complete training provided for this role.