Customer Service Representative
6 days ago
**Job Title:** Customer Service Representative
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Baptist Memorial Health Care. This is a full-time position that offers a competitive salary, excellent benefits, and opportunities for growth and development.
About the Role:
This role involves providing exceptional customer service to patients and families in a fast-paced clinical setting. As a Customer Service Representative, you will be responsible for answering phone calls, responding to emails, and resolving patient complaints in a professional and courteous manner.
Key Responsibilities:
- Provide outstanding customer service to patients and families
- Answer phone calls and respond to emails in a timely manner
- Resolve patient complaints and concerns
- Work collaboratively with other departments to ensure seamless communication and care coordination
Requirements:
To be successful in this role, you will need:
- A high school diploma or equivalent
- 3 years of experience in a clinical office setting
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment and prioritize multiple tasks
Benefits:
We offer a comprehensive benefits package that includes:
- Competitive salary: $45,000 - $60,000 per year
- Health insurance, including dental and vision
- Sick leave and paid time off
- Continuing education opportunities
- Generous retirement plan
Location:
This role is located in Jonesboro, AR, and offers a great work-life balance.
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