U-Haul Representative

4 days ago

Jonesboro, Arkansas, United States U-Haul Full time
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative of U-Haul, you will be responsible for providing exceptional service to customers, assisting them with U-Haul products and services, and ensuring their needs are met with speed and efficiency.

The estimated salary range for this position is $40,000 - $60,000 per year, depending on location and experience. In addition to a competitive salary, you will enjoy a range of benefits, including career stability, opportunities for advancement, and access to a variety of perks and discounts through our employee benefits program.

Key Responsibilities:
• Assist customers inside and outside a U-Haul center with U-Haul products and services
• Use smartphone-based U-Scan technology to manage rentals and inventory
• Move and hook up U-Haul trucks and trailers
• Clean and inspect equipment on the lot
• Answer questions and educate customers regarding products and services
• Prepare rental invoices and accept equipment returned from rental
• Install hitches and trailer wiring
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University

Requirements:
• Valid driver's license and ability to maintain a good driving record
• High school diploma or equivalent
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment and maintain a positive attitude under pressure

Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs assisted or unassisted.

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