Customer Service Representative

3 weeks ago


Jonesboro, Arkansas, United States Baptist Memorial Healthcare Corporation Full time
Job Summary

We are seeking a highly motivated and organized Customer Service Representative to join our team at Baptist Memorial Healthcare Corporation. This full-time position offers a competitive salary of $45,000 - $55,000 per year, depending on experience, and is located in Jonesboro, Arkansas.

About the Position

As a Customer Service Representative, you will be responsible for providing exceptional patient care and support services, with a focus on delivering high-quality customer service. You will work closely with our healthcare team to coordinate clinic operations, maintain accurate records, and promote a positive patient experience.

Key Responsibilities
  • Provide direction and leadership in clinic/front office operations.
  • Assist in the development and implementation of standard operating procedures.
  • Maintain accurate and timely billing information.
  • Process appointments and ensure efficient clinic operations.


Requirements

An Associate's Degree is preferred, but a High School Diploma is required. Three years of experience in oncology or clinical office work is also preferred, with knowledge of medical terminology and EMR systems. Excellent computer skills, including MS Word, are essential for success in this role.

Benefits

As an employee of Baptist Memorial Healthcare Corporation, you can expect a comprehensive benefits package, including paid vacation/time off, continuing education opportunities, and a generous retirement plan. Health insurance, including dental and vision, is also provided, as well as sick leave, service awards, and free parking.

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