Customer Service Team Member

1 week ago


Jonesboro, Arkansas, United States U-Haul Full time

Are you passionate about delivering exceptional customer experiences? U-Haul is seeking a motivated and friendly Customer Service Representative to join our team in Jonesboro, Arkansas. As a Customer Service Representative, you will be the face of our company, ensuring that customers receive top-notch service and support throughout their journey.

About the Job

This role offers a competitive estimated salary of $43,000 per year, with opportunities for advancement and career growth. You will work as part of a supportive team to provide assistance to customers, manage rentals and inventory using smartphone-based technology, and perform various tasks such as inspecting and maintaining equipment, answering questions, and preparing rental invoices.

Responsibilities
  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment).
  • Drive a forklift (certification offered through U-Haul upon employment).
Requirements
  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement program, health insurance & prescription plans, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more.



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