Restaurant Operations Manager

6 days ago


Birmingham AL USA, United States Krystal Restaurant Full time

At Krystal Restaurant, we're seeking a skilled and motivated Assistant General Manager to lead our team in delivering exceptional guest experiences. As an integral part of our operations management team, you'll play a key role in driving growth and excellence across the restaurant.

About This Opportunity

This exciting opportunity offers a competitive estimated salary of $55,000 per year, based on your experience and qualifications. As an Assistant General Manager at Krystal Restaurant, you'll be responsible for overseeing daily restaurant operations, ensuring seamless execution of business plans, and maintaining high standards of customer satisfaction.

Key Responsibilities
  • Develop People:
    • Create a positive and inclusive work environment that fosters teamwork, respect, and open communication.
    • Empower your team through effective coaching, training, and development programs.
    • Mentor and motivate shift leaders and crew members to achieve their full potential.
    • Identify and recruit top talent to join our dynamic team.
  • Create Great Guest Experiences:
    • Serve as a role model in creating memorable guest experiences that exceed expectations.
    • Cultivate a culture of WOW service, where every interaction is personalized and exceptional.
    • Regularly observe and celebrate guest feedback, using it to drive improvements and enhancements.
  • Brand Champion:
    • Promote Krystal's brand values and initiatives, fostering a deep understanding among your team and guests.
    • Collaborate with local marketing teams to develop targeted promotions and events.
    • Support company-wide product launches, samplings, and other initiatives.
  • Business Planning:
    • Analyze sales and labor results, identifying areas for improvement and implementing corrective actions.
    • Monitor inventory levels, controlling food and equipment costs while maintaining quality standards.
    • Develop and execute operational action plans, driving business growth and profitability.
  • Maintain Facility:
    • Ensure a safe, sanitary, and appealing environment for all guests and team members.
    • Comply with health, safety, cleanliness, security, and fire policies and regulations.
Requirements and Qualifications
  • A minimum of 1-2 years of management experience, preferably in the food service industry.
  • Excellent leadership and communication skills, with a proven track record of inspiring and motivating teams.
  • Able to lift up to 50 pounds, carry products and boxes, and handle product preparation.
  • High school diploma or equivalent required; degree preferred.
What We Offer
  • A competitive estimated salary of $55,000 per year, commensurate with experience.
  • A comprehensive benefits package, including medical, paid vacation, and opportunities for career growth.
  • A fast-paced and dynamic work environment, where your contributions make a real difference.


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